Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch technical support for circuit protection products and assist customers with queries.
- Company: Join a leading manufacturer of high-quality circuit protection solutions in Northamptonshire.
- Benefits: Enjoy a competitive salary, pension, private medical insurance, and 25 days holiday.
- Why this job: Be the go-to expert in a dynamic environment, making a real impact on customer satisfaction.
- Qualifications: Must have BTec Level 3 in Electrical Engineering or equivalent and experience in the electrical industry.
- Other info: This is an office-based role, perfect for those passionate about electrical engineering.
The predicted salary is between 32000 - 48000 £ per year.
Technical Support Officer – Circuit Protection – Office based – Northamptonshire £40,000 – £45,000 + Pension + Private Medical Insurance + 25 Days holiday Our client, a manufacturer and distributor of high-quality circuit protection solutions, is looking for an experienced technical support specialist to be based at their Northamptonshire headquarters. You will be the front line of technical support and troubleshooting assistance for electrical circuit protection products, assisting customers with product selection, installation and operation queries, as well as conducting product training and demonstrations for clients and internal staff. The ideal candidate will be educated to BTec Level 3 in Electrical Engineering (or equivalent), with proven experience within the electrical industry including circuit protection, as well as sound knowledge of the LV electrical marketplace in the UK. …
Technical Support Officer employer: Hayden Nash Consultants
Contact Detail:
Hayden Nash Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Officer
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in circuit protection. This will not only help you during the interview but also demonstrate your passion and commitment to the field.
✨Tip Number 2
Network with professionals in the electrical engineering industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you successfully resolved technical issues or provided exceptional customer support. This will showcase your problem-solving skills and technical knowledge.
✨Tip Number 4
Research the company’s products and services thoroughly. Being able to speak knowledgeably about their offerings will set you apart and show that you are genuinely interested in the role.
We think you need these skills to ace Technical Support Officer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Technical Support Officer in circuit protection. Highlight your relevant experience and knowledge in electrical engineering and circuit protection in your application.
Tailor Your CV: Customize your CV to emphasize your technical support experience, particularly in the electrical industry. Include specific examples of how you've assisted customers with product selection and troubleshooting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for electrical engineering and your ability to provide excellent customer support. Mention any relevant training or demonstrations you've conducted in the past.
Highlight Relevant Qualifications: Clearly state your educational background, especially your BTec Level 3 in Electrical Engineering or equivalent. If you have additional certifications or training related to circuit protection, be sure to include those as well.
How to prepare for a job interview at Hayden Nash Consultants
✨Show Your Technical Knowledge
Be prepared to discuss your experience with circuit protection solutions and electrical engineering. Highlight specific projects or challenges you've faced in the past, and how you resolved them.
✨Demonstrate Customer Support Skills
Since this role involves direct customer interaction, share examples of how you've successfully assisted customers in the past. Focus on your problem-solving abilities and how you handle difficult situations.
✨Prepare for Product Training Scenarios
You may be asked to conduct a mock training session during the interview. Think about how you would explain complex concepts simply and effectively, showcasing your communication skills.
✨Research the Company and Products
Familiarize yourself with the company's circuit protection products and their applications. This knowledge will help you answer questions confidently and show your genuine interest in the role.
