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For Companies At a Glance
- Tasks: Manage client details and ensure smooth home buying processes.
- Company: Join Spicerhaart, a leading name in the property industry.
- Benefits: Enjoy competitive salary, bonuses, and dedicated training for career growth.
- Why this job: Engage with diverse clients and develop valuable skills in a supportive environment.
- Qualifications: Experience in administration and a passion for customer service are essential.
- Other info: Interviews conducted via video; equal opportunity employer.
The predicted salary is between 17500 - 22000 £ per year.
What to expect as an After Sales Administrator
- Register client details
- Chase key stakeholders throughout the home buying process:
- Mortgage advisers or lenders
- Solicitors
- Your buyer
- The vendor (client selling the house)
- Surveyors
- Any other key parts to the process
- Gather required documents to complete the sale
- Identification
- Mortgage agreement
- Required insurance policies
- Manage the home buying process to ensure successful completion
What you need to bring to the table
Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process
A reputation for delivering outstanding customer service
Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry
Passionate about haart, our values and processes
A hunger to earn. A drive to work hard and reap the rewards from your dedication
As an After Sales Administrator, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion
What’s on offer to you
Basic annual salary is between £17,500 to £22,000 (Depending on experience)
- Move Manager Scheme – Quarterly bonuses for successfully converting a % of the pipeline:80% – £25090% – £500100% – £750
Dedicated training and coaching to support your ongoing development
A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level
Are you good at?
Engaging with people from all walks of life. You’re able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face
Spinning a lot of plates, you’ve mastered multitasking and excel managing numerous responsibilities and tasks
Being a Team Player
Wantingto do an excellent job, not just for you but for the team and most importantly your customer
Believing in yourself and your abilities – and not being afraid to show it
The finer details
We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need:
- Passport/Birth Certificate
We will also need
Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what\’s more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
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After Sales Administrator employer: Haybrook
Contact Detail:
Haybrook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After Sales Administrator
✨Tip Number 1
Familiarise yourself with the home buying process and the roles of various stakeholders involved. Understanding how mortgage advisers, solicitors, and surveyors interact will help you communicate effectively during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in previous roles. This will demonstrate your ability to engage with clients and meet their needs.
✨Tip Number 3
Highlight your multitasking abilities by discussing specific instances where you've managed multiple responsibilities simultaneously. This is crucial for the After Sales Administrator role, so be ready to share relevant experiences.
✨Tip Number 4
Research Spicerhaart's values and culture to align your responses with what they stand for. Showing that you resonate with their mission will make you a more appealing candidate.
We think you need these skills to ace After Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and any relevant knowledge of the estate agency or residential lettings sector. Use specific examples to demonstrate your track record of success.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of the home buying process. Mention your customer service skills and how they align with the values of Spicerhaart.
Highlight Multitasking Abilities: In your application, emphasise your ability to manage multiple cases simultaneously. Provide examples of how you've successfully juggled various responsibilities in previous roles.
Prepare for Video Interviews: Since interviews may be conducted via video software, ensure you are comfortable with the technology. Practice answering common interview questions related to customer service and administrative tasks to present yourself confidently.
How to prepare for a job interview at Haybrook
✨Know the Home Buying Process
Familiarise yourself with the home buying process, including key stakeholders like mortgage advisers, solicitors, and surveyors. Being able to discuss these roles confidently will show your understanding of the industry.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in previous roles. Highlight your ability to engage with clients and manage their expectations throughout the process.
✨Showcase Your Multitasking Abilities
Be ready to discuss how you manage multiple tasks simultaneously. Provide specific examples from past experiences where you successfully juggled various responsibilities without compromising quality.
✨Express Enthusiasm for Learning
Convey your eagerness to learn and develop within the property industry. Mention any relevant training or courses you've undertaken, and express your desire to grow with the company.
