At a Glance
- Tasks: Lead the restaurant team, ensuring guest satisfaction and smooth operations.
- Company: The Exeter Inn blends historic charm with modern comfort in picturesque Exeter, NH.
- Benefits: Earn $27/hr with major medical benefits and employee discounts after 60 days.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Join a vibrant team and make a real impact on guest experiences.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
Epoch Restaurant & Bar at The Exeter Inn is hiring a Restaurant Supervisor. This is a 30hr/wk position that would offer major medical benefits (health/dental/vision insurance).
Why The Exeter Inn?
- Historic Charm Meets Modern Comfort: Nestled in a historic town, the Exeter Inn blends classic New England elegance with contemporary amenities to deliver unforgettable guest experiences.
- Prime Location: Located in picturesque Exeter, NH, home to Phillips Exeter Academy and rich in Revolutionary War history, the town offers a vibrant mix of culture, dining, shopping, and outdoor activities.
- Proximity to the Seacoast: Just a short drive from New Hampshire's stunning coastline, including Hampton Beach and Rye, and only an hour from Boston.
Benefits: Competitive and comprehensive benefits package. A distinctive element exclusive to Hay Creek Management’s approach to guest service is its "Host Philosophy", which encourages each associate to develop the skills necessary to offer competent hospitality service outside the realm of their primary job responsibilities. The ability of our Host Associates to proficiently multi-task provides guests at Hay Creek properties a secure, comfortable confidence that their service expectations will be exceeded.
The Restaurant Supervisor would report to the Hotel GM. Shifts for this position are Wed 3p-10, Fri & Sat 3p-11p, Sun 8a-1p and a few hours of admin work throughout the week.
Job Duties (but are not limited to):
- Lead F&B staff by acting as a liaison to the kitchen and front of house operations.
- Lead expo regularly.
- Visit tables regularly, ensuring guest satisfaction and building connections with local guests.
- When on duty and when MOD/GM is not present, lead by example with positivity and motivation.
- Push staff to be their best and ensure adherence to F&B standards.
- Discuss specials daily with chef, update white board.
- Assist in point of sale system issues and problem solving.
- Maintain counts, 86’s, etc.
- Consistently check in with GM on a regular basis to ensure a high level of communication.
- Responsible for practicing and training for proper timing of food courses.
- Train employees to keep up with company standards and new changes.
- Assist GM with scheduling, filling in shifts, etc. when requested.
- Place liquor orders and assist with inventory.
- Coordinate workflow to ensure a smooth-running operation.
- Monitor employee’s performance and issues, address discipline when necessary, act as witness to coaching and counselling sessions as needed.
- Ensure GM is updated with all associate relations and performance issues.
- Assist team members as needed to promote a positive teamwork environment.
Part Time Benefits Eligible Position: Employee will maintain an average of 30hrs per week and will be eligible for major medical benefits after 60 days of employment.
- Health Insurance
- Dental Insurance
- Vision Insurance
All HCH employees are also eligible for employee discounts at partnered properties.
The Exeter Inn and Epoch Restaurant - Restaurant Supervisor employer: Hay Creek Hotels
The Exeter Inn and Epoch Restaurant offers a unique blend of historic charm and modern comfort, making it an exceptional employer in picturesque Exeter, NH. With a strong focus on employee growth through its 'Host Philosophy', the company fosters a supportive work culture that encourages staff to excel in hospitality beyond their primary roles. Employees benefit from competitive pay, comprehensive medical benefits, and the opportunity to work in a vibrant community rich in culture and outdoor activities.
StudySmarter Expert Advice🤫
We think this is how you could land The Exeter Inn and Epoch Restaurant - Restaurant Supervisor
✨Tip Number 1
Get to know the Exeter Inn and Epoch Restaurant before your interview. Familiarise yourself with their 'Host Philosophy' and think about how you can embody that in your role as a Restaurant Supervisor. This will show them you're genuinely interested and ready to contribute!
✨Tip Number 2
Practice your communication skills! As a supervisor, you'll need to lead the team and ensure guest satisfaction. Role-play common scenarios with friends or family to build your confidence in handling various situations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn or local hospitality groups. They might share insider tips or even put in a good word for you, which could give you an edge in the hiring process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at The Exeter Inn and making a difference in their guest experience.
We think you need these skills to ace The Exeter Inn and Epoch Restaurant - Restaurant Supervisor
Some tips for your application 🫡
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to highlight why you want the Restaurant Supervisor position at Epoch, share your relevant experience, and don’t forget to touch on any career pivots or gaps. We want to see your personality come through!
Be Specific About Your Experience:When detailing your experience, be specific about your roles and responsibilities in previous jobs. We love to see how your past experiences align with what we’re looking for in a Restaurant Supervisor. Use examples that showcase your leadership and hospitality skills!
Show Your Passion for Hospitality:Let us know why you’re passionate about the hospitality industry! Whether it’s creating memorable guest experiences or leading a team, sharing your enthusiasm can really set you apart from other candidates. We’re all about that 'Host Philosophy' vibe!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your materials in one go. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Hay Creek Hotels
✨Craft Your Cover Letter Wisely
Make sure your cover letter stands out by clearly outlining why you want the Restaurant Supervisor position. Highlight your relevant experience in hospitality and any recent career pivots or gaps, explaining how they have shaped your skills and passion for this role.
✨Know the Venue Inside Out
Familiarise yourself with The Exeter Inn and Epoch Restaurant's unique charm and offerings. Understanding the 'Host Philosophy' and how it enhances guest experiences will show your genuine interest and help you connect with the interviewers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Discuss specific situations where you motivated staff, resolved conflicts, or improved service standards, as these are key aspects of the Restaurant Supervisor role.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the team dynamics, training processes, and how success is measured in the role. This shows your enthusiasm and helps you gauge if the position aligns with your career goals.
