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- Tasks: Provide exceptional customer service and manage guest inquiries during night shifts.
- Company: Boutique hotel chain in Exeter with a focus on guest experience.
- Benefits: Supportive work environment and opportunities for career growth.
- Why this job: Join a passionate team and make a difference in guests' experiences.
- Qualifications: Excellent multitasking, problem-solving skills, and knowledge of hotel services.
- Other info: Ideal for night owls looking to build a career in hospitality.
The predicted salary is between 24000 - 36000 £ per year.
A boutique hotel chain in Exeter is seeking a passionate Front Desk Agent: Night Auditor to provide outstanding customer service during night shifts.
Responsibilities include:
- Greeting guests
- Managing room assignments
- Assisting with inquiries
Candidates must be available for late-night shifts and possess excellent multitasking and problem-solving skills. Knowledge of hotel services is essential. This role offers a supportive work environment with opportunities for career growth.
Night Auditor & Guest Services Expert (11pm–7am) in Exeter employer: Hay Creek Hotels
Contact Detail:
Hay Creek Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor & Guest Services Expert (11pm–7am) in Exeter
✨Tip Number 1
Make sure to showcase your customer service skills during interviews. We want to see how you handle guest inquiries and manage room assignments, so think of examples from your past experiences that highlight your multitasking and problem-solving abilities.
✨Tip Number 2
Research the boutique hotel chain before your interview. Knowing their services and values will help you connect with the team and show that you're genuinely interested in being a Night Auditor & Guest Services Expert.
✨Tip Number 3
Don’t forget to prepare questions for your interviewer! Asking about the work environment or opportunities for career growth shows that you’re keen on being part of the team and committed to your professional development.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Night Auditor & Guest Services Expert (11pm–7am) in Exeter
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing outstanding customer service and making guests feel welcome.
Highlight Relevant Experience: Make sure to mention any previous experience in hotel services or customer-facing roles. We love seeing how your skills align with the responsibilities of a Night Auditor & Guest Services Expert, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and avoid jargon. This will help us quickly understand why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hay Creek Hotels
✨Know Your Hotel Services
Before the interview, make sure you’re familiar with the hotel services offered by the boutique chain. This knowledge will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Multitasking Skills
During the interview, be prepared to discuss specific examples of how you've successfully managed multiple tasks at once. Use scenarios from previous jobs or experiences that highlight your ability to juggle responsibilities, especially during busy night shifts.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of a few challenging situations you’ve faced in customer service and how you resolved them. This will demonstrate your capability to handle guest inquiries effectively.
✨Emphasise Your Passion for Customer Service
Make sure to convey your enthusiasm for providing outstanding customer service. Share stories that illustrate your commitment to guest satisfaction, as this is crucial for a Night Auditor & Guest Services Expert role.
