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- Tasks: Assist patients in accessing healthcare services and manage appointments.
- Company: A primary care organisation dedicated to high-quality patient care.
- Benefits: Opportunities for personal development and a supportive work culture.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Excellent communication skills, self-motivated, and IT literate.
- Other info: Dynamic environment with a focus on teamwork and patient satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
A primary care organization is seeking a Patient Services Advisor to assist patients in accessing healthcare services effectively. The role includes managing appointments, handling phone calls, and ensuring smooth administrative operations.
Candidates should be excellent communicators, self-motivated, and IT literate, ready to work in a dynamic environment dedicated to high-quality patient care. This position offers opportunities for personal development and a supportive work culture.
Patient Services Advisor - Front Desk & Access Champion in Wigginton employer: Haxby Group
Contact Detail:
Haxby Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Advisor - Front Desk & Access Champion in Wigginton
✨Tip Number 1
Make sure to research the organisation before your interview. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in being a Patient Services Advisor.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with patients, being able to convey information clearly and empathetically is key. Try role-playing common scenarios with a friend or family member.
✨Tip Number 3
Don’t underestimate the power of follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows that you're proactive and tech-savvy, which is exactly what we’re looking for!
We think you need these skills to ace Patient Services Advisor - Front Desk & Access Champion in Wigginton
Some tips for your application 🫡
Show Off Your Communication Skills: As a Patient Services Advisor, you'll be the first point of contact for patients. Make sure your application reflects your excellent communication skills. Use clear and concise language, and don’t shy away from showcasing any relevant experience in customer service or healthcare.
Highlight Your IT Literacy: Since the role requires being IT literate, mention any software or systems you’re familiar with. If you've worked with appointment management systems or similar tools, let us know! This will show that you're ready to hit the ground running.
Demonstrate Your Self-Motivation: We love self-motivated individuals! In your application, share examples of how you've taken initiative in previous roles. Whether it’s managing your own schedule or improving processes, we want to see that you can thrive in a dynamic environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Haxby Group
✨Know Your Stuff
Familiarise yourself with the primary care organisation's services and values. Understand how they assist patients in accessing healthcare. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Communication Skills
As a Patient Services Advisor, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios, like handling a difficult phone call or managing an appointment schedule.
✨Demonstrate IT Savvy
Brush up on any relevant software or tools that are commonly used in healthcare settings. If you know what systems the organisation uses, mention your experience with similar platforms to highlight your adaptability.
✨Emphasise Your Motivation
Be ready to discuss what drives you to work in patient services. Share examples of how you've gone above and beyond for patients or colleagues in the past. This will showcase your self-motivation and commitment to high-quality care.
