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- Tasks: Assist patients in accessing healthcare services and manage appointments.
- Company: A primary care organisation dedicated to high-quality patient care.
- Benefits: Opportunities for personal development and a supportive work culture.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Excellent communication skills, self-motivated, and IT literate.
- Other info: Dynamic environment with a focus on teamwork and patient satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
A primary care organization is seeking a Patient Services Advisor to assist patients in accessing healthcare services effectively. The role includes managing appointments, handling phone calls, and ensuring smooth administrative operations.
Candidates should be excellent communicators, self-motivated, and IT literate, ready to work in a dynamic environment dedicated to high-quality patient care. This position offers opportunities for personal development and a supportive work culture.
Patient Services Advisor - Front Desk & Access Champion in Upper Poppleton employer: Haxby Group
Contact Detail:
Haxby Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Advisor - Front Desk & Access Champion in Upper Poppleton
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they prioritise patient care. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Patient Services Advisor, you'll need to be an excellent communicator. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common healthcare software and tools. If you can demonstrate your tech-savviness during the interview, it’ll give you a leg up on other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Patient Services Advisor - Front Desk & Access Champion in Upper Poppleton
Some tips for your application 🫡
Show Off Your Communication Skills: As a Patient Services Advisor, you'll be the first point of contact for patients. Make sure your application reflects your excellent communication skills. Use clear and concise language, and don’t shy away from showcasing any relevant experience in customer service or healthcare.
Highlight Your IT Literacy: Since the role requires being IT literate, mention any software or systems you’re familiar with. If you've worked with appointment management systems or similar tools, let us know! This will show that you're ready to hit the ground running.
Demonstrate Your Self-Motivation: We love self-motivated individuals! In your application, share examples of how you've taken initiative in previous roles. Whether it’s improving a process or going above and beyond for a patient, we want to see your drive and dedication.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Haxby Group
✨Know Your Stuff
Familiarise yourself with the primary care organisation's services and values. Being able to discuss how you can help patients access these services will show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Patient Services Advisor, you'll need to communicate effectively. Practice answering common interview questions clearly and confidently, and be ready to demonstrate your ability to handle phone calls and manage appointments.
✨Be IT Savvy
Brush up on your IT skills, especially any software or systems commonly used in healthcare settings. If you know what tools they use, mention your experience with similar systems during the interview.
✨Emphasise Your Motivation
Share examples of how you've been self-motivated in previous roles. Highlight your commitment to high-quality patient care and how you thrive in dynamic environments, as this aligns perfectly with what they're looking for.
