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- Tasks: Assist patients in accessing healthcare services and manage appointments.
- Company: A primary care organisation dedicated to high-quality patient care.
- Benefits: Supportive work culture with opportunities for personal development.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Excellent communication skills, self-motivated, and IT literate.
- Other info: Dynamic environment with a focus on teamwork and patient satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
A primary care organization is seeking a Patient Services Advisor to assist patients in accessing healthcare services effectively. The role includes managing appointments, handling phone calls, and ensuring smooth administrative operations.
Candidates should be excellent communicators, self-motivated, and IT literate, ready to work in a dynamic environment dedicated to high-quality patient care. This position offers opportunities for personal development and a supportive work culture.
Patient Services Advisor - Front Desk & Access Champion employer: Haxby Group
Contact Detail:
Haxby Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Advisor - Front Desk & Access Champion
✨Tip Number 1
Make sure to research the organisation before your interview. Knowing their values and how they prioritise patient care will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Patient Services Advisor, you'll need to be an excellent communicator. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your IT skills during the interview. Be ready to discuss any relevant software you've used in previous roles, as this will demonstrate your ability to handle the administrative side of things smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Patient Services Advisor - Front Desk & Access Champion
Some tips for your application 🫡
Show Off Your Communication Skills: As a Patient Services Advisor, you'll be the first point of contact for patients. Make sure your written application reflects your excellent communication skills. Use clear and concise language to demonstrate how you can effectively assist patients in accessing healthcare services.
Highlight Your IT Literacy: Since the role requires being IT literate, don’t forget to mention any relevant software or systems you’re familiar with. We want to see how tech-savvy you are, so include examples of how you've used technology to improve administrative operations in the past.
Emphasise Your Self-Motivation: We’re looking for self-motivated individuals who thrive in dynamic environments. In your application, share experiences that showcase your ability to take initiative and manage your time effectively, especially in busy situations.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in patient care!
How to prepare for a job interview at Haxby Group
✨Know Your Stuff
Familiarise yourself with the primary care organisation's services and values. Being able to discuss how you can help patients access these services will show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Patient Services Advisor, communication is key. Prepare examples of how you've effectively communicated with patients or colleagues in the past. This will demonstrate your ability to handle phone calls and manage appointments smoothly.
✨Be IT Savvy
Brush up on any relevant software or systems that might be used in the role. If you know what tools are commonly used in patient services, mention your experience with them during the interview to highlight your IT literacy.
✨Emphasise Your Self-Motivation
Share instances where you've taken initiative in previous roles. This will show that you're self-motivated and ready to thrive in a dynamic environment, which is crucial for providing high-quality patient care.
