At a Glance
- Tasks: Lead a team to deliver exceptional guest services in a vibrant retirement community.
- Company: A lively retirement community in Portsmouth focused on service excellence.
- Benefits: Career development opportunities and various employee perks.
- Why this job: Make a difference in residents' lives while developing your hospitality skills.
- Qualifications: Two years of hospitality experience and strong organisational skills.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A vibrant retirement community in Portsmouth is seeking an Assistant Manager to ensure service excellence and manage team operations. The role requires at least two years of relevant hospitality experience, superior organisational skills, and the ability to work under pressure.
The successful candidate will:
- welcome guests,
- organise the team efficiently,
- liaise with the head chef for meal services.
This position offers opportunities for career development and access to various employee perks.
Assistant Manager: Hospitality & Guest Services Lead in Portsmouth employer: Hawthorns Retirement
Contact Detail:
Hawthorns Retirement Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager: Hospitality & Guest Services Lead in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to guest services and team management. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've successfully managed teams or improved service delivery in past roles. This will demonstrate your ability to thrive under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Manager: Hospitality & Guest Services Lead in Portsmouth
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your relevant hospitality experience in your application. We want to see how your past roles have prepared you for this Assistant Manager position, so don’t hold back on those details!
Be Organised: Since superior organisational skills are key for this role, structure your application clearly. Use headings and bullet points where necessary to make it easy for us to see your qualifications at a glance.
Keep It Professional Yet Friendly: While we love a casual vibe, remember that this is a professional application. Strike a balance between being approachable and showcasing your professionalism, especially since you'll be welcoming guests!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need to make your application shine!
How to prepare for a job interview at Hawthorns Retirement
✨Know Your Hospitality Stuff
Make sure you brush up on your hospitality knowledge before the interview. Familiarise yourself with common challenges in guest services and think of examples from your past experience where you've excelled in similar situations. This will show that you’re not just a good fit, but that you truly understand the industry.
✨Show Off Your Organisational Skills
Since the role requires superior organisational skills, be ready to discuss how you manage your time and tasks effectively. Prepare a few anecdotes that highlight your ability to juggle multiple responsibilities, especially under pressure. This will demonstrate that you can handle the fast-paced environment of a retirement community.
✨Teamwork Makes the Dream Work
As an Assistant Manager, you'll need to lead a team. Think about times when you've successfully collaborated with others or resolved conflicts within a team. Be prepared to share these stories, as they’ll illustrate your leadership style and ability to foster a positive work environment.
✨Engage with the Community Vibe
Research the retirement community and its values. During the interview, express your enthusiasm for creating a welcoming atmosphere for guests. Mention any ideas you have for enhancing guest experiences or improving team operations. This shows that you’re not just looking for a job, but that you genuinely care about the community and its residents.