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- Tasks: Lead a friendly team to deliver exceptional service and create memorable experiences for our residents.
- Company: Join The Hawthorns, a vibrant retirement community that values care and support.
- Benefits: Enjoy flexible shifts, career development opportunities, and exclusive discounts.
- Why this job: Make a real difference in people's lives while growing your career in hospitality.
- Qualifications: Two years of experience in hospitality and strong leadership skills required.
- Other info: Be part of an award-winning team in a supportive and dynamic environment.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Package Description: Shift Details – Tuesday to Saturday one week of early shifts (7:30‑4:30) and one week of late shifts (12:30‑9:30). At The Hawthorns we believe in supporting those who support our residents; we recognize and celebrate our hard‑working colleagues, champion your career development, and offer a range of apprenticeships, and provide access to a range of leisure and retail discounts.
About the Role: Your focus as Assistant Manager will be to deliver service excellence at all times in compliance with The Hawthorns' brand standards and to encourage our team to deliver operational consistency throughout.
- Provide a warm welcome to every guest and visitor, acting as host and the face of The Hawthorns.
- Organize your team efficiently, ensuring all roles are performed to their best abilities.
- Maximize sales and marketing opportunities.
- Liaise regularly with the Head Chef and give guidance and training to team members to ensure that the best possible service is given at every meal service.
About You: To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Qualifications:
- Minimum of two years relevant experience in hospitality and guest services.
- Experience at supervisor or management level.
- Ability to work under pressure and possess strong organisational skills.
- Excellent communication skills.
About The Hawthorns: The Hawthorns is a unique retirement model that offers retirement properties to rent for couples or individuals who seek a rich, independent lifestyle at beautiful locations across the country. The Hawthorns retirement villages are vibrant and companionable places; we eat together, we have fun together, and we live together. Our vision of “creating meaningful lives together” is achieved through the exceptional service and experience we proudly offer throughout our portfolio of four luxurious retirement homes, while establishing ourselves as the preferred choice for residents and employees.
Requirements: DBS Disclosure check – the cost of which will be met by the business. This advert may be withdrawn before the advertised deadline, depending on the volume of applications received and business needs.
Assistant Manager - Tortoiseshell Way in Oldham employer: Hawthorns Retirement
Contact Detail:
Hawthorns Retirement Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Tortoiseshell Way in Oldham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to hospitality management. Think about how you can showcase your experience in delivering service excellence and leading a team. We want you to shine!
✨Tip Number 3
Don’t forget to research The Hawthorns! Familiarise yourself with their values and what makes them unique. This will help you tailor your responses during interviews and show that you’re genuinely interested in being part of their award-winning team.
✨Tip Number 4
Apply through our website for the best chance at landing that Assistant Manager position. It’s the quickest way to get your application in front of the right people, and we’re all about making the process as smooth as possible for you!
We think you need these skills to ace Assistant Manager - Tortoiseshell Way in Oldham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing excellent service and supporting our residents. Share specific examples of your experience in hospitality that highlight your dedication.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager position. Highlight relevant experience, especially in supervisory roles, and showcase your organisational skills. We love seeing how your background aligns with our values of caring and support!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team at The Hawthorns.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our friendly, award-winning team!
How to prepare for a job interview at Hawthorns Retirement
✨Know the Company Culture
Before your interview, take some time to understand The Hawthorns' values and culture. They emphasise caring, support, honesty, respect, and accountability. Show how you embody these values in your previous roles, as this will resonate well with the interviewers.
✨Demonstrate Your Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, particularly in hospitality settings. Highlight your ability to organise, motivate, and train staff to deliver excellent service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Think of specific scenarios where you had to handle difficult situations or improve service quality. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Show Enthusiasm for the Role
Express your passion for providing exceptional guest experiences. Share why you want to work at The Hawthorns specifically and how you can contribute to their mission of creating meaningful lives together. A genuine enthusiasm can set you apart from other candidates.
