Assistant Manager in Braintree

Assistant Manager in Braintree

Braintree Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a friendly team to deliver exceptional service and create memorable experiences for our residents.
  • Company: Join The Hawthorns, a vibrant retirement community that values care and support.
  • Benefits: Enjoy competitive pay, career development opportunities, and exclusive discounts.
  • Why this job: Make a real difference in people's lives while growing your career in hospitality.
  • Qualifications: 2+ years in hospitality with supervisory experience and strong communication skills.
  • Other info: Dynamic work environment with a focus on teamwork and personal growth.

The predicted salary is between 30000 - 42000 £ per year.

Shift Details: Tuesday to Saturday one week of earlies (7.30-4.30) one week of lates (12.30-9.30).

At The Hawthorns, we believe in supporting those who support our residents; we recognise and celebrate our hard-working colleagues, champion your career development, and offer a range of apprenticeships, and provide you with access to a range of leisure and retail discounts.

We are seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award-winning team as Assistant Manager.

ABOUT THE ROLE

Your focus as Assistant Manager will be to deliver service excellence at all times in compliance with The Hawthorns’ brand standards and to encourage our team to deliver operational consistency throughout. Other responsibilities will include:

  • Providing a warm welcome to every guest and visitor, to act as host and be the face of The Hawthorns.
  • Organising your team efficiently ensuring that all roles are performed to their best abilities.
  • Maximising sales and marketing opportunities.
  • Liaising regularly with the Head chef and giving guidance and training to team members to ensure that the best possible service is given at every meal service.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must:

  • Demonstrate a minimum of 2 years relevant experience in hospitality and guest services.
  • Have experience at supervisor or management level.
  • Have the ability to work under pressure and possess strong organisational skills.
  • Have excellent communication skills.

ABOUT THE HAWTHORNS

The Hawthorns is a unique retirement model that offers retirement properties to rent for couples or individuals who seek a rich, independent lifestyle, at beautiful locations across the country. The Hawthorns retirement villages are vibrant and companionable places; we eat together, we have fun together, and we live together. Our vision of ‘creating meaningful lives together’ is reached by the exceptional service and experience we proudly offer throughout our portfolio of four luxurious retirement homes whilst establishing ourselves as the preferred choice for residents and employees.

Please note this role will require a DBS Disclosure check, the cost of which will be met by the business. Proof of eligibility to work in the UK is also required. This advert may be withdrawn before the advertised deadline, depending on the volume of applications received and business needs.

Assistant Manager in Braintree employer: Hawthorns Retirement

At The Hawthorns, we pride ourselves on fostering a supportive and inclusive work environment where our employees are celebrated for their hard work and dedication. With a strong emphasis on career development through various apprenticeships and a range of leisure and retail discounts, we ensure that our team members thrive both personally and professionally. Join us in creating meaningful lives together in a vibrant retirement community that values compassion, respect, and teamwork.
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Contact Detail:

Hawthorns Retirement Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager in Braintree

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to hospitality and team management. Think about how you can showcase your experience and skills, especially around service excellence and team organisation, which are key for this role.

✨Tip Number 3

Don’t forget to research The Hawthorns! Familiarise yourself with their values and what makes them unique. This will not only help you in interviews but also show your genuine interest in being part of their award-winning team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining The Hawthorns and ready to contribute to creating meaningful lives together.

We think you need these skills to ace Assistant Manager in Braintree

Hospitality Experience
Guest Services
Team Leadership
Sales and Marketing
Organisational Skills
Communication Skills
Pressure Management
Training and Development
Customer Service Excellence
Operational Consistency
Interpersonal Skills
Compassionate Approach
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing excellent service and supporting our residents. Share specific examples of your experience in hospitality that highlight your dedication.

Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight relevant experience, especially any supervisory or management roles you've held. We love seeing how your skills align with our values of caring, supportive, and accountable.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for strong organisational skills, so show us you can communicate effectively!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our friendly team at The Hawthorns!

How to prepare for a job interview at Hawthorns Retirement

✨Know the Company Inside Out

Before your interview, take some time to research The Hawthorns. Understand their values, mission, and what makes them unique in the retirement sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Leadership Skills

As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experience where you've successfully managed a team or improved service delivery. Highlight how you can motivate others and ensure operational consistency.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think about situations where you had to handle difficult guests or resolve conflicts within your team, and be ready to discuss how you approached these challenges.

✨Emphasise Your Communication Skills

Excellent communication is key in hospitality. Be prepared to discuss how you’ve effectively communicated with both guests and team members in the past. Consider sharing specific instances where your communication made a positive impact on service or team dynamics.

Assistant Manager in Braintree
Hawthorns Retirement
Location: Braintree
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