Assistant Manager - Hospitality & Guest Experience
Assistant Manager - Hospitality & Guest Experience

Assistant Manager - Hospitality & Guest Experience

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests, organise the team, and collaborate with the Head Chef.
  • Company: A vibrant retirement community dedicated to service excellence.
  • Benefits: Competitive shift patterns and a supportive environment for career development.
  • Why this job: Join a passionate team making a real difference in residents' lives.
  • Qualifications: At least two years of hospitality experience and strong communication skills.
  • Other info: Opportunity to lead in a dynamic and rewarding environment.

The predicted salary is between 30000 - 42000 £ per year.

A retirement community is looking for a compassionate and dedicated Assistant Manager to ensure service excellence. The role includes welcoming guests, organizing the team, and collaborating with the Head Chef.

Candidates should have at least two years of experience in hospitality, excellent communication skills, and the ability to lead under pressure. The position offers competitive shift patterns and a supportive environment focused on career development.

Join a vibrant team committed to providing exceptional service to residents.

Assistant Manager - Hospitality & Guest Experience employer: Hawthorns Retirement

Join a vibrant retirement community that prioritises compassion and service excellence, where as an Assistant Manager, you will thrive in a supportive environment dedicated to your career development. With competitive shift patterns and a collaborative team atmosphere, this role offers a unique opportunity to make a meaningful impact on the lives of residents while growing your skills in hospitality management.
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Contact Detail:

Hawthorns Retirement Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager - Hospitality & Guest Experience

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to guest experience and team management. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your passion for hospitality! When you get the chance to meet potential employers, share your experiences and what drives you to provide exceptional service. Let your enthusiasm shine through!

✨Tip Number 4

Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills and interests. Plus, it shows you're serious about joining our vibrant team!

We think you need these skills to ace Assistant Manager - Hospitality & Guest Experience

Compassion
Dedication
Service Excellence
Team Organisation
Collaboration
Communication Skills
Leadership Under Pressure
Hospitality Experience
Career Development Focus
Guest Experience Management

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences where you’ve gone above and beyond to ensure guests have a fantastic time. We want to see that you genuinely care about creating memorable experiences.

Highlight Your Leadership Skills: As an Assistant Manager, you'll need to lead a team effectively. Make sure to include examples of how you've successfully managed or motivated a team in the past. We’re looking for someone who can inspire others, even under pressure!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your relevant experience in hospitality and how it aligns with our commitment to service excellence. We appreciate when candidates take this extra step!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep track of all the amazing candidates like you!

How to prepare for a job interview at Hawthorns Retirement

✨Know the Community

Before your interview, take some time to research the retirement community. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in contributing to their guest experience.

✨Showcase Your Experience

With at least two years in hospitality, be ready to share specific examples of how you've excelled in previous roles. Think about times when you led a team under pressure or went above and beyond for guests. These stories will highlight your skills and dedication.

✨Communicate Clearly

Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, listen actively and respond thoughtfully to questions. This will demonstrate your ability to connect with both guests and team members.

✨Emphasise Team Collaboration

Since the role involves working closely with the Head Chef and other team members, be prepared to discuss your approach to teamwork. Share examples of how you've successfully collaborated in the past and how you plan to foster a supportive environment in this new role.

Assistant Manager - Hospitality & Guest Experience
Hawthorns Retirement
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