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- Tasks: Perform maintenance and repairs in a timely manner, ensuring apartments are ready for new residents.
- Company: Hawthorne Residential Partners manages vibrant apartment communities across the Southeast, Florida, and Texas.
- Benefits: Enjoy generous paid time off, competitive pay, and health benefits including telehealth access.
- Why this job: Join a supportive team that values personal growth and community impact through the 'Live It' culture.
- Qualifications: Two years of maintenance experience preferred; HVAC certification required.
- Other info: Flexible career paths and education reimbursement available to help you excel.
The predicted salary is between 30000 - 42000 £ per year.
Maintenance professionals are the backbone of any exceptional apartment community. At Hawthorne, we recognise that work is meant to support both our personal and professional goals. That’s why we offer generous paid time off and highly competitive compensation packages. Having quality time "off-the-clock" is as important to us as your time spent supporting the community.
Generous Paid Time Off including:
- Vacation - 80 hours in the first year, increases progressively with tenure
- Sick Leave – 80 hours annually
- Personal – 16 hours after 90 days of employment
- Birthday – 8 hours that may be used at your discretion
- Paid Holidays – 10 paid holidays + 1 paid floating holiday of your choice
- $200 bonus when serving on call during a holiday
- Veteran’s Day Holiday– Paid, eligible for veterans
- Paid Volunteer Leave – 16 hours annually to give back to a cause you are passionate about
- Monthly Renewal Bonus Program, Quarterly Performance Bonus, and Quarterly Resident Satisfaction Bonus
Job Functions
- Diagnose and perform maintenance and repairs in a timely and professional manner. Assure all service requests are completed in accordance with the Hawthorne standard.
- Repair and restore vacant apartments to make ready status in preparation for the next move-in and in accordance with company standard.
- Perform building and common area upkeep daily. Assist in keeping grounds neat and free of litter, debris, and pet waste.
- Promote good public relations with residents, co-workers, and company staff. Always display a friendly and courteous attitude towards prospects, residents, vendors, and other employees through the LIVE IT culture. Always maintain professionalism.
- Completion of preventative maintenance according to the guidelines set forth in company policy.
- Maintain shop appearance to facilitate quick assessment of supply inventory.
- Follow safety guidelines in accordance with OSHA and company policy and standards.
- Conduct on-call emergency service rotation as scheduled.
- Assist with pool maintenance and cleaning.
- Ability to diagnose and/or replace appliances and equipment.
- Complete special projects as needed.
Education
- No preference.
Experience
- At least two years of apartment maintenance experience is preferred but not required. If your experience is not in apartment maintenance, then at least two years of maintenance and repair experience in a similar industry is preferred.
Licenses & Certifications
- Valid driver's license required.
- HVAC certification required.
- CPO certification a plus.
Hawthorne offers an education reimbursement program and a progressive career path to equip you with the skills needed to excel and grow in your position.
Additional Benefits
- Comprehensive and affordable plans for medical, dental, and vision coverage
- Telehealth - Access to Doctors 24/7/365
- Company Paid Life Insurance
- Pet Insurance Plans
- 401k retirement match program
- Maternity, paternity and adoption leave options
- Health and wellness incentives
- Uniform purchasing and reimbursement
About Hawthorne Residential Partners
Hawthorne Residential Partners is a privately-owned apartment management company based in Greensboro, North Carolina with an extensive portfolio of properties across the Southeast, Florida, and Texas. In addition to owning and managing apartment communities, we have a significant focus on new development lease-up communities in our key markets.
Hawthorne is home to a team of vibrant apartment professionals united by a mission to inspire kindness with action. We call this mission Live It as a reminder to live out our values daily and with every interaction. We take action to create memorable experiences. We stay nimble to evolve with an everchanging environment. And we value integrity as essential.
Joining Hawthorne will open the door to a workplace that will help you grow both personally and professionally - welcome home!
Hawthorne is proud to be an Equal Opportunity Employer.
Maintenance Technician II employer: Hawthorne Residential Partners
Contact Detail:
Hawthorne Residential Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Technician II
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as diagnosing and performing repairs. Being able to discuss your experience with these tasks during an interview will show that you understand the role and are ready to contribute.
✨Tip Number 2
Highlight any relevant certifications you have, especially HVAC and CPO certifications. If you don’t have them yet, consider enrolling in courses to obtain these qualifications, as they can significantly boost your chances of landing the job.
✨Tip Number 3
Demonstrate your commitment to customer service by preparing examples of how you've positively interacted with residents or clients in previous roles. This aligns with Hawthorne's emphasis on good public relations and a friendly attitude.
✨Tip Number 4
Research Hawthorne Residential Partners and their values, particularly the 'Live It' culture. Be ready to discuss how your personal values align with theirs, as cultural fit is often just as important as skills and experience.
We think you need these skills to ace Maintenance Technician II
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant maintenance experience, especially in apartment settings. Use specific examples of repairs and maintenance tasks you've completed to demonstrate your skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at Hawthorne. Mention how your values align with their 'Live It' culture and provide examples of how you've promoted good public relations in previous roles.
Highlight Certifications: Clearly list any relevant certifications, such as HVAC or CPO, in your application. If you have additional training or certifications, mention those as well to stand out from other candidates.
Showcase Problem-Solving Skills: In your application, include specific instances where you've diagnosed and resolved maintenance issues effectively. This will demonstrate your ability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at Hawthorne Residential Partners
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with maintenance and repairs. Highlight specific examples where you've successfully diagnosed and resolved issues, especially in apartment settings or similar environments.
✨Emphasise Teamwork and Communication
Since the role involves interacting with residents and co-workers, demonstrate your ability to work well in a team. Share instances where you’ve effectively communicated with others to resolve problems or improve service.
✨Understand the Company Culture
Familiarise yourself with Hawthorne's 'Live It' culture. Be ready to explain how your values align with theirs and how you can contribute to creating memorable experiences for residents.
✨Prepare Questions About Growth Opportunities
Hawthorne offers education reimbursement and career progression. Prepare thoughtful questions about these opportunities to show your interest in long-term growth within the company.
