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- Tasks: Join our team as a Medical Receptionist, managing patient interactions and supporting care navigation.
- Company: Elm Hayes Surgery is a friendly and supportive medical practice in Paulton, Bristol.
- Benefits: Flexible hours, potential for overtime, and a welcoming work environment.
- Why this job: Make a real impact in healthcare while gaining valuable experience in a supportive team.
- Qualifications: No specific qualifications required; just a positive attitude and willingness to learn.
- Other info: Informal enquiries are welcome, and we encourage applications from all backgrounds.
Medical Receptionist/Care Navigator Required
We currently require a Medical Receptionist / Care Navigation Staff to join our friendly, supportive reception team.
Up to 16-24 hours per week and applicants must be available to cover shifts from 8am – 6pm Monday to Friday plus flexibility required for overtime for sickness and holiday cover.
Informal enquiries/visits welcome.
Please apply in writing with a CV and covering letter to:
Dave Emery/Amy Dando, Elm Hayes Surgery, Clandown Road, Paulton, Bristol, BS39 7SF, Tel 01761 404221 or email bswicb.elmhayes@nhs.net
Closing date Friday 4 July 2025 – we reserve the right to close this vacancy early should a suitable candidate be appointed.
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Receptionist/Care Navigator employer: Hawthorn Medical Centre
Contact Detail:
Hawthorn Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Care Navigator
✨Tip Number 1
Make sure to visit the surgery in person if possible. This shows your genuine interest in the role and allows you to meet the team, which can help you stand out from other candidates.
✨Tip Number 2
Familiarise yourself with the specific duties of a Medical Receptionist/Care Navigator. Understanding the day-to-day responsibilities will help you tailor your conversation during any informal enquiries or interviews.
✨Tip Number 3
Network with current or former employees of Elm Hayes Surgery. They can provide valuable insights into the work culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift cover. Highlighting your willingness to adapt to the needs of the team can make you a more attractive candidate for this position.
We think you need these skills to ace Receptionist/Care Navigator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Medical Receptionist/Care Navigator. Familiarise yourself with the skills required, such as communication and organisational abilities, to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in your CV, especially any roles in healthcare or customer service. Emphasise your ability to work in a team and manage patient interactions effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific reasons why you want to work at Elm Hayes Surgery and how your skills align with their needs.
Proofread Your Application: Before submitting, carefully proofread both your CV and cover letter. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise.
How to prepare for a job interview at Hawthorn Medical Centre
✨Know the Role
Make sure you understand the responsibilities of a Medical Receptionist/Care Navigator. Familiarise yourself with tasks like managing patient appointments, handling inquiries, and supporting the healthcare team.
✨Show Your People Skills
As a receptionist, you'll be the first point of contact for patients. Highlight your communication skills and ability to handle various situations with empathy and professionalism during the interview.
✨Flexibility is Key
Since the role requires flexibility for overtime and covering shifts, be prepared to discuss your availability. Mention any previous experience where you adapted to changing schedules or demands.
✨Prepare Questions
Have a few thoughtful questions ready about the team dynamics, the surgery's approach to patient care, or opportunities for professional development. This shows your genuine interest in the position.
