At a Glance
- Tasks: Welcome patients, manage enquiries, and ensure smooth reception operations.
- Company: Hawthorn Drive Surgery, a supportive GP practice in Ipswich.
- Benefits: Part-time hours with flexible shifts and a friendly team environment.
- Other info: Opportunity to work in a well-established practice with a caring atmosphere.
- Why this job: Join a dedicated team focused on high-quality patient care.
- Qualifications: Experience with SystmOne and excellent customer service skills required.
The predicted salary is between 12 - 15 € per hour.
Hawthorn Drive Surgery in Ipswich is seeking a part-time Care Navigator/Receptionist to join their team. This role involves welcoming patients, dealing with enquiries, managing appointments, and ensuring smooth operation at the reception.
The ideal candidate will have experience using SystmOne, demonstrate excellent customer service, and be flexible with hours. The position is part-time with approximately 30 hours weekly, requiring occasional morning and afternoon shifts.
Join a supportive and well-established GP practice dedicated to high-quality patient care.
Patient Care Navigator & Receptionist in Suffolk employer: Hawthorn Drive Surgery
Hawthorn Drive Surgery is an excellent employer, offering a supportive work environment where patient care is at the forefront of our mission. With flexible part-time hours and a commitment to employee development, we provide opportunities for growth within a well-established GP practice in Ipswich, ensuring that our team members feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Care Navigator & Receptionist in Suffolk
✨Tip Number 1
Make sure to research Hawthorn Drive Surgery before your interview. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to customer service and patient care. We all know that first impressions count, so being prepared will help you feel more confident when discussing your experience with SystmOne and handling enquiries.
✨Tip Number 3
Don’t forget to highlight your flexibility with hours during the interview. Since the role requires occasional morning and afternoon shifts, showing that you’re adaptable can set you apart from other candidates.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Patient Care Navigator & Receptionist in Suffolk
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight your experience in customer service. We want to see how you've made a positive impact on patients or customers in the past, so share specific examples that showcase your skills!
Familiarity with SystmOne:If you’ve used SystmOne before, let us know! Mentioning your familiarity with this system can really set you apart. If you haven’t, don’t worry—just express your willingness to learn and adapt quickly.
Be Flexible with Your Availability:Since the role requires flexibility with hours, it’s a good idea to mention your availability in your application. We appreciate candidates who are open to working various shifts, so don’t hesitate to share your schedule!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Hawthorn Drive Surgery
✨Know Your Stuff
Familiarise yourself with SystmOne before the interview. If you can, practice using it or at least read up on its features. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a patient or client. This will help demonstrate your suitability for the role.
✨Flexibility is Key
Since the role requires flexibility with hours, be ready to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on extra shifts when needed.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common questions related to reception duties and patient care. This will help you feel more confident and articulate during the actual interview.
