At a Glance
- Tasks: Welcome patients, manage enquiries, and ensure smooth reception operations.
- Company: Hawthorn Drive Surgery, a supportive GP practice in Ipswich.
- Benefits: Part-time hours with flexible shifts and a friendly team environment.
- Why this job: Make a difference in patient care while gaining valuable experience.
- Qualifications: Experience with SystmOne and excellent customer service skills.
The predicted salary is between 12 - 15 € per hour.
Hawthorn Drive Surgery in Ipswich is seeking a part-time Care Navigator/Receptionist to join their team. This role involves welcoming patients, dealing with enquiries, managing appointments, and ensuring smooth operation at the reception.
The ideal candidate will have experience using SystmOne, demonstrate excellent customer service, and be flexible with hours. The position is part-time with approximately 30 hours weekly, requiring occasional morning and afternoon shifts.
Join a supportive and well-established GP practice dedicated to high-quality patient care.
Patient Care Navigator & Receptionist in Ipswich employer: Hawthorn Drive Surgery
Hawthorn Drive Surgery in Ipswich is an excellent employer, offering a supportive work environment where team members are valued and encouraged to grow. With a commitment to high-quality patient care, employees benefit from flexible working hours and the opportunity to develop their skills in a well-established GP practice. Join us to make a meaningful impact in the community while enjoying a collaborative and friendly atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Care Navigator & Receptionist in Ipswich
✨Tip Number 1
Make sure to research Hawthorn Drive Surgery before your interview. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to customer service and patient care. We all know that first impressions matter, so being prepared will help you feel more confident when discussing your experience with SystmOne and handling enquiries.
✨Tip Number 3
Don’t forget to highlight your flexibility with hours during the interview. Since the role requires occasional morning and afternoon shifts, showing that you’re adaptable can set you apart from other candidates.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Patient Care Navigator & Receptionist in Ipswich
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight your experience in customer service. We want to see how you've made a difference for patients or customers in the past, so share specific examples that showcase your skills!
Tailor Your Application:Don’t just send out the same application everywhere! Take a moment to tailor your CV and cover letter to the Care Navigator/Receptionist role at Hawthorn Drive Surgery. Mention SystmOne if you’ve used it before, and relate your experiences to the job description.
Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Hawthorn Drive Surgery
✨Know Your Stuff
Familiarise yourself with SystmOne before the interview. If you can, practice using it or at least read up on its features. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a patient or client. This will help demonstrate your suitability for the role.
✨Flexibility is Key
Since the role requires flexibility with hours, be ready to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on extra shifts when needed.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common questions related to reception duties and patient care. The more comfortable you are speaking about your experiences, the more confident you'll feel during the actual interview.
