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- Tasks: Lead initiatives to enhance people experience, culture, and learning in a fast-growing SaaS company.
- Company: Join Europe's fastest-scaling, community-driven SaaS innovators with a remote-first culture.
- Benefits: Competitive salary, equity options, and opportunities for personal and professional growth.
- Why this job: Shape the future of work by applying behavioural science and AI in a dynamic environment.
- Qualifications: Experience in organisational development and a passion for fostering inclusion and high performance.
- Other info: Be part of a transparent, values-driven team that prioritises empowerment and collaboration.
The predicted salary is between 90000 - 110000 £ per year.
People Experience & Insights Lead
Location: Remote-first, Europe-based
Package: Location-specific + Equity
London Salary: £90,000 – £110,000
About the Company
We are partnering with a high-growth, venture-backed SaaS scale-up that sits at the inflection point of automation and AI. Over the past year, they have tripled headcount, expanded across multiple time zones, and secured a $60 million Series B at a strong valuation, closing in on unicorn territory.
Their product is built by developers, for developers. With a passionate global user base, deep open-source roots, and scalable infrastructure, they’re redefining how teams connect systems, build workflows, and harness AI in their operations.
Now, they’re seeking a People Experience & Insights Lead to shape the next phase of their growth, driving capability, culture, and inclusion at scale in one of Europe’s most exciting SaaS businesses.
The Role:
Reporting to the Head of People, this role blends behavioural science, organisational development, and learning strategy to build the systems, mindsets, and habits that underpin high performance.
You’ll act as a strategic partner and hands-on practitioner, leading work that spans leadership development, culture evolution, inclusion, and AI-enabled learning. This is a rare opportunity to build from within, crafting scalable, high-impact initiatives in a company that values curiosity, experimentation, and continuous improvement.
What You’ll Be Doing:
- Design and deliver management development programmes that strengthen leadership effectiveness and team performance.
- Apply behavioural science to shape learning experiences, feedback culture, and inclusion strategies that drive real-world change.
- Embed AI tools and insight into learning, diagnostics, and organisational design to increase scale, personalisation, and impact.
- Lead culture and change initiatives that foster psychological safety, belonging, and sustainable high performance.
- Drive organisational insight through engagement surveys, focus groups, and behavioural data to inform strategic decision-making.
- Collaborate across People, Product, and Operations to ensure culture, capability, and performance evolve in sync with company growth.
About You
- Extensive experience in Organisational Development, Behavioural Science, or Learning & Development, ideally in a scaling tech or consultancy environment.
- Deep understanding of behavioural psychology, organisational design, and learning science, with evidence of applying them to business impact.
- Comfortable experimenting with AI tools to enhance scale, insight, and personalisation in OD and L&D programmes.
- Strategic thinker with a hands-on mindset, able to move between design, delivery, and influence at senior levels.
- Strong facilitation, coaching, and stakeholder management skills, with credibility across diverse teams.
- Analytical and evidence-led, with the ability to turn data and research into clear action.
Why Join?
- Exceptional growth trajectory. This is a product-led SaaS scale-up entering its next phase of expansion, having recently secured a significant Series B and more than tripled headcount in under a year.
- A platform with real impact. Loved by developers and businesses alike, their open and collaborative approach has built one of the most active communities in their space, where contribution, creativity, and shared learning are central to how they grow.
- Purposeful work. You’ll help build teams that are redefining how people and organisations connect, automate, and innovate using AI and technology.
- Culture with substance. Transparent, remote-first, and values-driven, they prioritise empowerment, trust, and belonging. Everyone has a voice, and ideas matter as much as outcomes.
- Personal and professional growth. You’ll join a team that invests in learning, ownership, and long-term career development, with clear opportunities to shape both the business and your own path within it.
If you’re passionate about applying behavioural science to real organisational challenges and want to help shape the culture of a company building the future of automation, we’d love to hear from you.
We recognise how challenging this current job market is for candidates, and Hawkwood are therefore striving to provide the best candidate experience we can.
If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message. We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience.
Unfortunately, we cannot ensure this standard if you enquire about a role via email or LinkedIn message, as it falls outside of our established process.
People Experience & Insights Lead - Europe’s fastest-scaling, community-driven SaaS innovators - Remote-first employer: Hawkwood l People & Talent Recruiting
Contact Detail:
Hawkwood l People & Talent Recruiting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Experience & Insights Lead - Europe’s fastest-scaling, community-driven SaaS innovators - Remote-first
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Tailor your answers to show how you align with their mission, especially around innovation and community.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in organisational development and behavioural science can drive real change in their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves and keeps everything streamlined.
We think you need these skills to ace People Experience & Insights Lead - Europe’s fastest-scaling, community-driven SaaS innovators - Remote-first
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in organisational development and behavioural science. We want to see how your skills align with the role of People Experience & Insights Lead.
Showcase Your Impact: When detailing your previous roles, focus on specific examples where you've driven change or improved team performance. We love seeing evidence of how you've made a real difference in past positions.
Be Authentic: Let your personality shine through in your application. We value curiosity and creativity, so don’t be afraid to express your passion for building inclusive cultures and leveraging AI in learning strategies.
Apply Through Our Website: Remember to submit your application via our website as instructed. This helps us ensure that every application is treated fairly and consistently, which is super important to us!
How to prepare for a job interview at Hawkwood l People & Talent Recruiting
✨Know Your Stuff
Make sure you understand the company’s mission and values, especially how they relate to people experience and insights. Familiarise yourself with their product and how it impacts users. This will help you connect your answers to their goals during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your expertise in organisational development and behavioural science. Highlight how you've applied these skills to drive change and improve team performance, as this is crucial for the role.
✨Be Ready to Discuss AI Tools
Since the company is focused on integrating AI into their processes, be prepared to discuss any experience you have with AI tools in learning and development. Share how you've used technology to enhance engagement or personalisation in your previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company’s culture and growth. Inquire about their current challenges in people experience and how they envision the role contributing to their strategic goals. This demonstrates your proactive mindset and genuine interest.
