At a Glance
- Tasks: Supervise food and beverage services, ensuring top-notch efficiency and guest satisfaction.
- Company: Join a leading hotel brand within the Accor network, known for its commitment to responsible hospitality.
- Benefits: Opportunities for career growth, a supportive team environment, and a chance to make a positive impact.
- Other info: Work in a vibrant atmosphere with a focus on personal development and teamwork.
- Why this job: Be part of a dynamic team that creates memorable experiences for guests and promotes sustainability.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.
Job Description
- Guarantees through effective supervision that all services offered are always available, and are carried out with the utmost efficiency.
- Ensures that the team are fully aware of the Operating Standards, Mystery Audit criteria, making sure that spot checks and audits are in place and ensuring targets are met.
- Verifies that on a daily basis all standards and procedures are adhered to.
- Monitors the set up and cleanliness of each outlet accordingly to the standards and/or special requests and issues are rectified.
- Liaises closely with all Heads of Department with regards to servicing and handling of high profile guests.
- Effectively handles and resolves any guest problems or complaints and keeps Senior Hotel Management informed.
Operation and Food and Beverage Manager employer: Hawkwell House Hotel Oxford
Join a dynamic hotel within the prestigious Accor network, where your contributions are valued and recognised. With a strong focus on employee development and a culture that promotes teamwork and responsible hospitality, you will find numerous opportunities for growth in a vibrant environment. Located in a thriving destination, this role not only allows you to make a meaningful impact on guests' experiences but also supports a commitment to sustainability and community engagement.
Contact Details:
Hawkwell House Hotel Oxford Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operation and Food and Beverage Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels or restaurants you admire. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage management shine through. Share stories that highlight your experience and how you’ve made a positive impact in previous roles.
✨Tip Number 3
Research the company culture! Before any interview, dive into the hotel’s values and mission. This way, you can tailor your answers to show how you align with their vision of responsible hospitality.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs directly. Plus, it shows you’re genuinely interested in being part of our team. Don’t miss out on the chance to become a Heartist!
We think you need these skills to ace Operation and Food and Beverage Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and values align with our vision of responsible hospitality. Share specific examples that highlight your commitment to creating memorable experiences for guests.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if necessary to break down your achievements and responsibilities in previous roles.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Operation and Food and Beverage Manager. Highlight relevant experiences that demonstrate your ability to meet the specific requirements mentioned in the job description.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Hawkwell House Hotel Oxford
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s values and the Accor network. Research their approach to responsible hospitality and think about how your experience aligns with their mission. This will show that you’re genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As an Operation and Food and Beverage Manager, you’ll need to demonstrate strong leadership. Prepare examples of how you’ve effectively supervised teams, handled guest complaints, or improved service efficiency in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding guest issues or operational challenges. Think of specific scenarios from your past experiences where you successfully resolved a problem and be ready to discuss them in detail.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the hotel’s future goals, how they measure success in the role, or what the team culture is like. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
