At a Glance
- Tasks: Lead IT service management, handling major incidents and supplier relationships.
- Company: Hawksworth, a forward-thinking company in the tech sector.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Work in a collaborative environment with flexible office locations.
- Why this job: Join a dynamic team and make a strategic impact in IT service management.
- Qualifications: Extensive experience in IT Service Management and strong stakeholder engagement skills.
The predicted salary is between 60000 - 80000 £ per year.
Hawksworth is seeking a Senior Service Manager with extensive experience in IT Service Management to provide strategic guidance in a hybrid working environment. The ideal candidate will lead service management for major incidents, changes, and supplier management, building strong relationships with senior business and IT stakeholders.
The role is based in Surrey, requiring 2 days in office per week, with office locations in Guildford, London, or Birmingham. If you are a senior professional ready for a long-term opportunity, we encourage you to apply.
Senior IT Service Manager - Hybrid & Strategic Partner employer: Hawksworth
Hawksworth is an exceptional employer that values innovation and collaboration, offering a dynamic work culture where employees can thrive in a hybrid environment. With a strong focus on professional development, we provide ample opportunities for growth and advancement, alongside competitive benefits that support work-life balance. Located in the vibrant areas of Surrey, Guildford, London, and Birmingham, our offices foster a supportive atmosphere that encourages meaningful contributions to strategic IT initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Service Manager - Hybrid & Strategic Partner
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT service management field. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research Hawksworth and understand their culture and values. Think about how your experience aligns with their needs, especially in managing major incidents and supplier relationships. We want you to shine!
✨Tip Number 3
Showcase your strategic thinking! During discussions, highlight your past experiences where you’ve successfully led service management initiatives. Use specific examples that demonstrate your ability to build strong relationships with stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Senior IT Service Manager role!
We think you need these skills to ace Senior IT Service Manager - Hybrid & Strategic Partner
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your extensive experience in IT Service Management. We want to see how you've led service management for major incidents and changes, so don’t hold back on those details!
Showcase Your Strategic Thinking:In your cover letter, emphasise your ability to provide strategic guidance in a hybrid working environment. We’re looking for someone who can build strong relationships with both business and IT stakeholders, so share examples of how you’ve done this before.
Be Clear and Concise:When filling out the application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to your experience and skills relevant to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Hawksworth
✨Know Your IT Service Management Inside Out
Make sure you brush up on your IT Service Management principles and practices. Be ready to discuss your experience with major incidents, changes, and supplier management in detail. This will show that you’re not just familiar with the concepts but have practical knowledge to back it up.
✨Build Relationships Before the Interview
Since this role involves building strong relationships with senior stakeholders, try to connect with current or former employees of Hawksworth on LinkedIn. Understanding their culture and values can give you an edge in the interview and help you tailor your responses.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in a hybrid working environment. Think of specific examples from your past experiences where you successfully managed incidents or changes, and be ready to explain your thought process and outcomes.
✨Show Your Strategic Thinking
Hawksworth is looking for someone who can provide strategic guidance. Prepare to discuss how you’ve contributed to strategic initiatives in previous roles. Highlight your ability to align IT service management with business goals, as this will demonstrate your value as a strategic partner.
