Hawksworth are recruiting now for a ‘BMC Helix Solution Architect’, for one of our global consultancy partners.
This opportunity is;
- 12 months Contract
- Hybrid working – x3 days in the office
- Location; London Paddington
The job:
Join a major retail transformation program focused on modernizing enterprise service management and IT operations across a large-scale retail environment. As a BMC Helix Solution Architect, you will play a key role in designing and delivering scalable, automated and resilient service management solutions that support critical retail operations, supply chain systems, store technologies and corporate services.
Required skills & experience:
- 5+ years’ experience with BMC Helix (Designing, and Implementing BMC Solutions including ITSM, CMDB, Discovery, Digital Workplace and automation services.
- Hands-on expertise in BMC Remedy/Helix architecture, integrations, workflows, forms, escalations and service management processes.
- Strong understanding of ITIL framework and enterprise IT service management best practices.
- Experience integrating BMC Helix with cloud, infrastructure, monitoring and third-party enterprise platforms.
- Knowledge of automation, orchestration and AI-driven service management capabilities within BMC Helix environments.
- Strong experience working with CIS Controls v8.1 and implementing security best practices.
- Experience working within large-scale enterprise or retail environments supporting transformation and operational improvement programs.
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Solutions Architect (BMC Helix / BMC Remedy)- 12 month Contract - Hybrid - London - ££Good mark[...] employer: Hawksworth
Hawksworth is an excellent employer, offering a dynamic work environment that fosters innovation and collaboration in the heart of London. With a strong focus on employee growth, we provide opportunities for professional development and skill enhancement, ensuring our team members thrive in their careers. Our hybrid work model promotes a healthy work-life balance, while our commitment to cutting-edge technology and transformation projects makes every day rewarding and impactful.
