At a Glance
- Tasks: Lead IT service management and build strong relationships with stakeholders.
- Company: Hawksworth, a forward-thinking company embracing hybrid work.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Work in a collaborative environment with a focus on long-term career development.
- Why this job: Join a dynamic team and make a strategic impact in IT service management.
- Qualifications: Extensive experience in IT Service Management and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Hawksworth is seeking a Senior Service Manager with extensive experience in IT Service Management to provide strategic guidance in a hybrid working environment. The ideal candidate will lead service management for major incidents, changes, and supplier management, building strong relationships with senior business and IT stakeholders.
The role is based in Surrey, requiring 2 days in office per week, with office locations in Guildford, London, or Birmingham. If you are a senior professional ready for a long-term opportunity, we encourage you to apply.
Senior IT Service Manager - Hybrid & Strategic Partner in England employer: Hawksworth
Hawksworth is an exceptional employer that values innovation and collaboration, offering a dynamic work culture where senior professionals can thrive. With a strong focus on employee growth and development, we provide ample opportunities for career advancement in a supportive hybrid environment. Our Surrey location, with convenient access to Guildford, London, and Birmingham, ensures a balanced work-life experience while fostering meaningful relationships with key stakeholders.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Service Manager - Hybrid & Strategic Partner in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT service management field. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research Hawksworth and understand their culture and values. Think about how your experience aligns with their needs, especially in managing major incidents and supplier relationships. We want you to shine!
✨Tip Number 3
Showcase your strategic thinking! During interviews, share examples of how you've successfully led service management initiatives. Highlight your ability to build strong relationships with stakeholders, as this is key for the Senior Service Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that job!
We think you need these skills to ace Senior IT Service Manager - Hybrid & Strategic Partner in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that align with the Senior IT Service Manager role. Highlight your expertise in IT Service Management and any relevant achievements that showcase your ability to lead in a hybrid environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience with major incidents, changes, and supplier management, and how you’ve built strong relationships with stakeholders in the past.
Showcase Your Strategic Thinking:In both your CV and cover letter, don’t forget to demonstrate your strategic thinking skills. Share examples of how you've provided guidance in previous roles and how you can bring that expertise to Hawksworth in a hybrid working environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hawksworth
✨Know Your IT Service Management Inside Out
Make sure you brush up on your IT Service Management principles and practices. Be ready to discuss your experience with major incidents, changes, and supplier management in detail. This will show that you’re not just familiar with the concepts but have practical knowledge to back it up.
✨Build Relationships Before the Interview
Since the role involves building strong relationships with senior stakeholders, try to connect with someone from the company beforehand. This could be through LinkedIn or industry events. Having a conversation can give you insights into the company culture and expectations, which you can reference during your interview.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills in a hybrid working environment. Think of examples from your past experiences where you successfully managed incidents or changes, and be ready to explain your thought process and the outcomes.
✨Show Your Strategic Thinking
This role requires strategic guidance, so be prepared to discuss how you would approach service management in a hybrid setting. Think about how you can align IT services with business goals and be ready to share your vision for the future of IT service management at Hawksworth.
