At a Glance
- Tasks: Own and optimise customer journeys for a leading financial services provider.
- Company: Global consultancy with a focus on customer experience.
- Benefits: Hybrid working, competitive rates, and a dynamic work environment.
- Other info: 1-year contract with potential for growth in a central London location.
- Why this job: Be the voice of the customer and shape seamless experiences in banking.
- Qualifications: Experience in customer journey management and Agile methodologies.
The predicted salary is between 49500 - 60500 £ per year.
Job Description Hawksworth are now recruiting for a ‘Customer Journey Manager’ for a global Consultancy business for a project with a household name Financial Services provider in the UK.
Are you the right applicant for this opportunity Find out by reading through the role overview below.
This will be an Inside IR35 Contract, initial 1-year duration, Hybrid working (x2 days onsite per week, x3 days from home per week), Central London location.
Rates; to be discussed but Market Rates.
It is important we get the right person for this project.
Role Overview The Customer Journey Manager is responsible for owning and optimizing end-to-end customer journeys across products and platforms.
The role acts as the voice of the customer within Agile delivery teams, ensuring solutions deliver a seamless and customer-centric experience.
Required Skills
Customer Journey Manager - London - 1 year contract Inside IR35 - Hybrid working - Banking/ Payments employer: Hawksworth
Hawksworth is an exceptional employer located in the vibrant city of Manchester, offering AI Software Engineers the chance to engage with pioneering technology in a collaborative and innovative environment. With a competitive salary, a hybrid working model, and clear pathways for career advancement, employees are encouraged to grow their skills while contributing to impactful AI projects. The supportive work culture fosters creativity and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
