Business Analyst- Trade Finance/Customer Journey - London OR Edinburgh - Hybrid working - 1 year contract inside IR35 - Good Market Rate

Business Analyst- Trade Finance/Customer Journey - London OR Edinburgh - Hybrid working - 1 year contract inside IR35 - Good Market Rate

Full-Time 45000 - 55000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Analyse customer journeys and enhance Trade Finance products in a dynamic environment.
  • Company: Hawksworth, a leading player in the financial sector with a focus on innovation.
  • Benefits: Hybrid working model, competitive market rate, and a one-year contract.
  • Other info: Join a collaborative team and grow your career in a fast-paced industry.
  • Why this job: Make a real impact in Trade Finance while working remotely and onsite.
  • Qualifications: Experience in Trade Finance and customer journey mapping is essential.

The predicted salary is between 45000 - 55000 £ per year.

Hawksworth are hiring for a Business Analyst with significant Trade Finance product experience and Customer Journey digital experience on a Contract basis, Inside IR35, paying good market rates, on a 1 year contract.

Location: Either London or Edinburgh. Hybrid working, x2 days onsite, x3 days remote.

The job: We are looking for a Customer Journey Manager (Business Analyst) who has expertise in the financial sector, ideally banking, strong Customer Journey experience (mapping/ service design/ client journeys) along with experience within Trade Finance.

Key Skills & Experience:

  • Strong domain experience in Trade Finance
  • Solid understanding of end-to-end trade workflows and client journeys
  • Proven experience in customer journey mapping / service design
  • Ability to translate client needs into product and technical solutions
  • Strong stakeholder engagement and communication skills
  • Familiarity with cloud, data, and modern architecture patterns
  • Experience working in Agile / hybrid delivery models
  • Understanding of governance frameworks and design review processes
  • Ability to manage complex, multi-system dependencies

Desirable:

  • Experience with Trade platforms (e.g., Surecomp, Finastra, FIS, Credble, etc.)
  • Worked in similar Customer Journey Mapping / Transformation roles.
  • Knowledge of Trade digitisation initiatives (if applicable)

If this is you, please apply now!

Business Analyst- Trade Finance/Customer Journey - London OR Edinburgh - Hybrid working - 1 year contract inside IR35 - Good Market Rate employer: Hawksworth

Hawksworth is an excellent employer, offering a dynamic work environment that fosters innovation and collaboration in the heart of London. With a strong focus on employee growth, we provide opportunities for professional development and skill enhancement, ensuring our team members thrive in their careers. Our hybrid work model promotes a healthy work-life balance, while our commitment to cutting-edge technology and transformation projects makes every day rewarding and impactful.

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Contact Details:

Hawksworth Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Analyst- Trade Finance/Customer Journey - London OR Edinburgh - Hybrid working - 1 year contract inside IR35 - Good Market Rate

✨Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

✨Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

✨Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

✨Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Hawksworth. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Business Analyst- Trade Finance/Customer Journey - London OR Edinburgh - Hybrid working - 1 year contract inside IR35 - Good Market Rate

Trade Finance Product Experience
Customer Journey Mapping
Service Design
Client Journey Expertise
Stakeholder Engagement
Communication Skills
Agile Delivery Models

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Hawksworth.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Hawksworth's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Hawksworth

✨Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Hawksworth.

✨Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

✨Show Your Passion for Finance

Since this is a full-time position, employers at Hawksworth will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

✨Network with Industry Professionals

Before your interview, reach out to current or former Hawksworth employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.