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- Tasks: Lead and inspire a dynamic reservations team in a top-rated restaurant.
- Company: Join a certified B Corp and one of the best companies to work for.
- Benefits: Enjoy competitive pay, free meals, and wellness support from day one.
- Why this job: Be part of a sustainable restaurant group making a real difference.
- Qualifications: Experience in reservations or hospitality with strong communication skills.
- Other info: Access extensive training and development opportunities in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Reservations Manager – Chelsea
Reservations Manager
We’re looking for a Reservations Manager to join our team.
You’ll have experience in restaurant reservations or a similar role such as reception services, bookings management, or restaurant management. You’ll know your way around OpenTable and email systems as well as being a great communicator on the phone and face-to-face.
Along with your natural flair for first class service and hospitality you’ll be consistent, reliable and excited to lead, develop and inspire a happy and supportive reservations team.
Work somewhere awesome:
Shortly after being named the best steak restaurant in the world, we became a certified B Corp in 2022 and ranked as one of the top 100 Best Companies to work for over 10 years. This is alongside being rated as one of the most sustainable restaurant groups in the country and raising over £1 million for Action Against Hunger, as well as supporting several charities closer to home.
Benefits Include:
- Refer a friend bonus of from day 1
- Tronc paid for every hour you work, breaks and holidays
- Use of Wagestream to instantly access the wages you’ve earned
- Discounted health and fitness benefits
- Additional paid maternity and paternity leave to help you care for new additions to your family
- Income protection insurance for critical illness and death benefit
- Free meals when you’re at work,
- 50% off food in our restaurants for you and your loved ones
- An optional 20 hours each year to use for volunteering
- Exclusive savings on travel, shopping, restaurants, and more
- 28 days’ holiday that include service charge
- A restaurant welfare budget allocated for healthy snacks, drinks and support during our busiest times of the year
- Huge investment in training and development with qualifications across Wine, H&S, Food Safety, HR and a five-stage management development programme, run in partnership with the Watershed Management School
- Access to counselling, remote GP/physio services, legal advice and more
We strive to be a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and to create an environment where everyone, from any background, can be happy at work.
Reservations Manager - Chelsea employer: Hawksmoor
Contact Detail:
Hawksmoor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Manager - Chelsea
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at our restaurant. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. We want to see how you can inspire and lead a team, so be yourself and share your ideas.
✨Tip Number 3
Prepare for the unexpected! Think about common scenarios you might face as a Reservations Manager and how you'd handle them. We love candidates who can think on their feet and come up with creative solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our amazing team.
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in restaurant reservations or similar roles. We want to see how your background aligns with what we’re looking for, so don’t hold back on those relevant skills!
Be Personable: Since communication is key in this role, let your personality shine through in your application. We love a friendly tone, so feel free to be yourself while keeping it professional.
Tailor Your Application: Take a moment to tailor your application to our specific job description. Mention your familiarity with OpenTable and any other relevant systems, as well as your passion for first-class service – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this awesome opportunity with our team!
How to prepare for a job interview at Hawksmoor
✨Know Your Stuff
Before the interview, make sure you’re familiar with the restaurant's ethos and values. Research their history, achievements, and what makes them stand out in the industry. This will not only impress your interviewers but also help you align your answers with their mission.
✨Showcase Your Experience
Be ready to discuss your previous roles in reservations or similar positions. Prepare specific examples of how you've handled bookings, managed customer expectations, or resolved conflicts. Highlight your experience with OpenTable and any other relevant systems to demonstrate your technical skills.
✨Communicate Like a Pro
Since this role requires excellent communication skills, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member. Focus on being personable and engaging, as they’ll be looking for someone who can connect with both guests and team members.
✨Emphasise Team Leadership
As a Reservations Manager, you'll need to inspire and lead a team. Think about times when you've successfully motivated others or improved team dynamics. Be prepared to share your vision for creating a supportive environment and how you plan to develop your team’s skills.