Reservationist - Manchester, United Kingdom
Reservationist - Manchester, United Kingdom

Reservationist - Manchester, United Kingdom

Manchester Full-Time 24000 - 36000 £ / year (est.) No home office possible
H

At a Glance

  • Tasks: Welcome guests and provide top-notch service in a vibrant restaurant setting.
  • Company: Join a world-renowned steak restaurant, recognized for sustainability and community support.
  • Benefits: Enjoy flexible hours, free meals, discounts, and extensive training opportunities.
  • Why this job: Be part of a celebrated team that values inclusivity and social impact.
  • Qualifications: No prior experience needed, just a passion for hospitality and great communication skills.
  • Other info: Work in a fun environment with a focus on personal growth and community engagement.

The predicted salary is between 24000 - 36000 £ per year.

Job Description

Location: 186, 184 Deansgate, Manchester M3 3WB, United KingdomRestaurant Host: We are looking for a \\\\\\'people person\\\\\\' with outstanding guest experience skills. Someone who can provide a world class welcome to our guests, by demonstrating fantastic knowledge of our amazing restaurant and city. You will be an organisational whizz with faultless communication and telephone skills.  You will be eager to learn and showcase our delicious, food, drink and hospitality.

We will provide in depth training and support from our remarkable team.     Work somewhere awesome: Shortly after being named the best steak restaurant in the world, we became a certified B Corp in 2022 and ranked as one of the top 100 Best Companies to work for over 10 years. This is alongside being rated as one of the most sustainable restaurant groups in the country and raising over £1 million for Action Against Hunger, as well as supporting several charities closer to home.   Benefits Include: Refer a friend bonus from day 1 Tronc paid for every hour you work, breaks and holidaysUse of Wagestream to instantly access the wages you’ve earned Discounted health and fitness benefits Additional paid maternity and paternity leave to help you care for new additions to your family Income protection insurance for critical illness and death benefit Free meals when you’re at work, 50% off food in our restaurants for you and your loved ones An optional 20 hours each year to use for volunteeringExclusive savings on travel, shopping, restaurants, and more 28 days’ holiday that include service chargeA restaurant welfare budget allocated for healthy snacks, drinks and support during our busiest times of the yearHuge investment in training and development with qualifications across Wine, H&S, Food Safety, HR and a five-stage management development programme, run in partnership with the Watershed Management SchoolAccess to counselling, remote GP/physio services, legal advice and more We strive to be a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and to create an environment where everyone, from any background, can be happy at work.

Reservationist - Manchester, United Kingdom employer: Hawksmoor

Join our award-winning team in the heart of Manchester, where we pride ourselves on creating a vibrant and inclusive work culture. As a certified B Corp and one of the top 100 Best Companies to work for, we offer extensive training, generous benefits, and opportunities for personal growth, all while making a positive impact in our community. With a focus on employee well-being and sustainability, you'll find a rewarding environment that values your contributions and supports your career journey.
H

Contact Detail:

Hawksmoor Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reservationist - Manchester, United Kingdom

✨Tip Number 1

Make sure to showcase your people skills during the interview. Think of specific examples where you've provided excellent customer service or resolved conflicts, as this will demonstrate your ability to create a welcoming atmosphere for guests.

✨Tip Number 2

Familiarize yourself with the restaurant's menu and the local area. Being able to discuss the dishes and recommend local attractions will show your enthusiasm and knowledge, making you stand out as a candidate.

✨Tip Number 3

Highlight your organizational skills by discussing how you manage multiple tasks effectively. This role requires excellent communication and multitasking abilities, so be prepared to share relevant experiences.

✨Tip Number 4

Express your eagerness to learn and grow within the company. Mention any interest in the training programs offered, as this shows your commitment to personal development and aligns with the company's values.

We think you need these skills to ace Reservationist - Manchester, United Kingdom

Outstanding Guest Experience Skills
Excellent Communication Skills
Strong Telephone Skills
Organizational Skills
Knowledge of Food and Drink
Hospitality Skills
Ability to Learn Quickly
Teamwork
Problem-Solving Skills
Attention to Detail
Customer Service Orientation
Adaptability
Positive Attitude
Time Management

Some tips for your application 🫡

Showcase Your People Skills: Since the role requires outstanding guest experience skills, make sure to highlight any previous experience in customer service or hospitality. Use specific examples that demonstrate your ability to connect with guests and provide a warm welcome.

Demonstrate Knowledge of the Restaurant: Research the restaurant's menu, values, and unique offerings. Mention specific dishes or drinks you are excited about in your application to show your enthusiasm and knowledge about what they offer.

Highlight Organizational Skills: As an organizational whizz is essential for this role, include examples of how you've successfully managed multiple tasks or handled busy situations in the past. This could be from previous jobs or relevant experiences.

Express Eagerness to Learn: Convey your willingness to learn and grow within the company. Mention any relevant training or development programs you have participated in and express your excitement about the in-depth training offered by the team.

How to prepare for a job interview at Hawksmoor

✨Show Your People Skills

As a Reservationist, your ability to connect with guests is crucial. Be prepared to share examples of how you've provided excellent customer service in the past, and demonstrate your enthusiasm for creating a welcoming atmosphere.

✨Know the Menu and the City

Familiarize yourself with the restaurant's offerings and the local area. This knowledge will not only impress your interviewers but also show that you're eager to promote the restaurant and enhance the guest experience.

✨Demonstrate Organizational Skills

Highlight your organizational abilities during the interview. Discuss how you manage multiple tasks efficiently, especially in a busy environment, as this role requires excellent communication and coordination skills.

✨Express Your Willingness to Learn

The company values training and development, so express your eagerness to learn and grow within the role. Mention any relevant training or certifications you are interested in pursuing to enhance your skills in hospitality.

Reservationist - Manchester, United Kingdom
Hawksmoor
H
  • Reservationist - Manchester, United Kingdom

    Manchester
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-03-16

  • H

    Hawksmoor

Similar positions in other companies
Europas größte Jobbörse für Gen-Z
discover-jobs-cta
Discover now
>