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- Tasks: Welcome guests and provide exceptional service in a vibrant restaurant setting.
- Company: Join a world-renowned steak restaurant, certified B Corp and top-rated employer.
- Benefits: Enjoy flexible hours, discounts, free meals, and extensive training opportunities.
- Why this job: Be part of a sustainable team making a social impact while developing your skills.
- Qualifications: No prior experience needed, just a passion for hospitality and great communication skills.
- Other info: Inclusive workplace culture that values diversity and personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Location: 23 W Register St, Edinburgh EH2 2AA, UK
Restaurant Host:
We are looking for a \’people person\’ with outstanding guest experience skills. Someone who can provide a world class welcome to our guests, by demonstrating fantastic knowledge of our amazing restaurant and city. You will be an organisational whizz with faultless communication and telephone skills.
You will be eager to learn and showcase our delicious, food, drink and hospitality. We will provide in depth training and support from our remarkable team.
Work somewhere awesome:
Shortly after being named the best steak restaurant in the world, we became a certified B Corp in 2022 and ranked as one of the top 100 Best Companies to work for over 10 years. This is alongside being rated as one of the most sustainable restaurant groups in the country and raising over £1 million for Action Against Hunger, as well as supporting several charities closer to home.
Benefits Include:
- Refer a friend bonus from day 1
- Tronc paid for every hour you work, breaks and holidays
- Use of Wagestream to instantly access the wages you’ve earned
- Discounted health and fitness benefits
- Additional paid maternity and paternity leave to help you care for new additions to your family
- Income protection insurance for critical illness and death benefit
- Free meals when you’re at work,
- 50% off food in our restaurants for you and your loved ones
- An optional paid day each year to use for volunteering
- Exclusive savings on travel, shopping, restaurants, and more
- 28 days’ holiday that include service charge
- A restaurant welfare budget allocated for support during our busiest times of the year
- Huge investment in training and development with qualifications across Wine, H&S, Food Safety, HR and a five-stage management development programme, run in partnership with the Watershed Management School
- Access to counselling, remote GP/physio services, legal advice and more
We strive to be a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and to create an environment where everyone, from any background, can be happy at work.
Reservationist - Edinburgh, United Kingdom employer: Hawksmoor
Contact Detail:
Hawksmoor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservationist - Edinburgh, United Kingdom
✨Tip Number 1
Familiarise yourself with the restaurant's menu and unique offerings. Knowing the ins and outs of what they serve will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Research the restaurant's values and community involvement, especially their B Corp certification and charity work. This knowledge can help you connect with the team and demonstrate that you share their commitment to sustainability and social responsibility.
✨Tip Number 3
Practice your communication skills by engaging with friends or family as if they were guests. Role-playing different scenarios can help you feel more confident in providing a world-class welcome and handling various guest interactions.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
We think you need these skills to ace Reservationist - Edinburgh, United Kingdom
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the restaurant is looking for in a Reservationist. Highlight the key skills such as guest experience, communication, and organisational abilities in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences that showcase your ability to provide excellent guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the position but also demonstrates your knowledge of the restaurant and its values. Mention how you can contribute to their mission of providing outstanding hospitality.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves communication and organisation.
How to prepare for a job interview at Hawksmoor
✨Show Your People Skills
As a Reservationist, your ability to connect with guests is crucial. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to ensure a positive guest experience.
✨Demonstrate Knowledge of the Restaurant
Familiarise yourself with the restaurant's menu, special dishes, and the overall dining experience they offer. During the interview, express your enthusiasm for the food and drink options available, and be ready to discuss what makes this restaurant stand out in Edinburgh.
✨Exhibit Organisational Skills
Being organised is key for a Reservationist. Prepare to discuss how you manage multiple tasks efficiently, especially during busy periods. You might want to share specific tools or methods you use to stay organised and ensure smooth operations.
✨Ask Thoughtful Questions
Prepare some insightful questions about the restaurant's culture, training opportunities, and community involvement. This shows your genuine interest in the role and the company, and it can help you determine if it's the right fit for you.