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- Tasks: Join our reservations team to create unforgettable guest experiences through excellent communication and organisation.
- Company: Be part of a top-rated steak restaurant, recognised for sustainability and community support.
- Benefits: Enjoy perks like instant wage access, free meals, and generous holiday allowance.
- Why this job: Work in a vibrant culture that values service excellence and social impact.
- Qualifications: Experience in restaurant reservations or similar roles is essential.
- Other info: We promote inclusivity and provide extensive training opportunities.
The predicted salary is between 24000 - 36000 £ per year.
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Reservationist We are looking for a great communicator, with fantastic organisational skills to join or reservations team. You will be able to work independently and as part of a team to deliver an exceptional experience to guests both in service but also in the planning stages and throughout their booking process. You’ll have experience in restaurant reservations, events or a similar role within a reception or bookings team, alongside a love for first class service, hospitality and people.
Work somewhere awesome:
Shortly after
being named the best steak restaurant in the world, we became a certified B
Corp in 2022 and ranked in the top 100 Best Companies for 11 consecutive years.
This is alongside being rated as one of the most sustainable restaurant groups
in the country and raising over £1 million for Action Against Hunger, as well
as supporting several charities closer to home.
Benefits Include:
- Refer a friend bonus from day 1
- Tronc paid for every hour you work,
breaks and holidays - Use of
Wagestream to instantly access the wages you’ve earned - Discounted health
and fitness benefits - Additional paid
maternity and paternity leave to help you care for new additions to your
family - Income protection
insurance for critical illness and death benefit - Free meals when
you’re at work, - 50% off food in
our restaurants for you and your loved ones - An optional 20 hours each year to use for volunteering
- Exclusive savings
on travel, shopping, restaurants, and more - 28 days’ holiday
that include service charge - A restaurant
welfare budget allocated for healthy snacks, drinks and support during our
busiest times of the year - Huge investment in
training and development with qualifications across Wine, H&S, Food Safety,
HR and a five-stage management development programme, run in partnership with
the Watershed Management School - Access to
counselling, remote GP/physio services, legal advice and more
We
strive to be a company that is inclusive in terms of age, gender, identity,
race, sexual orientation, ethnicity, and to create an environment where
everyone, from any background, can be happy at work.
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Created on 30/06/2025 by TN United Kingdom
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Reservationist employer: Hawksmoor
Contact Detail:
Hawksmoor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservationist
✨Tip Number 1
Familiarise yourself with the restaurant's ethos and values, especially their commitment to sustainability and community support. This knowledge will help you connect with the team during interviews and demonstrate your alignment with their mission.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios related to reservations and guest interactions. This will prepare you for real-life situations and show your potential employer that you're ready to provide exceptional service.
✨Tip Number 3
Network with current or former employees of the restaurant group on platforms like LinkedIn. They can offer insights into the company culture and may even refer you internally, increasing your chances of landing the job.
✨Tip Number 4
Be prepared to discuss your previous experience in reservations or hospitality during the interview. Highlight specific examples where you excelled in organisation and communication, as these are key skills for a Reservationist role.
We think you need these skills to ace Reservationist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Reservationist position. Understand the key responsibilities and required skills, such as communication and organisational abilities, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in restaurant reservations, events, or similar roles. Provide specific examples of how you delivered exceptional service and managed bookings effectively.
Showcase Your Passion for Hospitality: Demonstrate your love for first-class service and hospitality in your application. Share personal anecdotes or experiences that reflect your commitment to providing an outstanding guest experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in reservations.
How to prepare for a job interview at Hawksmoor
✨Showcase Your Communication Skills
As a Reservationist, excellent communication is key. Be prepared to demonstrate your ability to convey information clearly and effectively, both verbally and in writing. Consider sharing examples from your past experiences where you successfully managed guest interactions.
✨Highlight Organisational Abilities
This role requires strong organisational skills. During the interview, discuss how you prioritise tasks and manage your time effectively. You might want to mention specific tools or methods you use to stay organised, especially in a busy environment.
✨Demonstrate Passion for Hospitality
Express your enthusiasm for the hospitality industry and your commitment to providing first-class service. Share stories that illustrate your love for helping others and creating memorable experiences for guests.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face as a Reservationist and prepare thoughtful responses that showcase your critical thinking and adaptability.
