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For Companies At a Glance
- Tasks: Welcome guests, manage reservations, and support the team for smooth service.
- Company: Join Hawksmoor, a certified B Corp and one of the UK's best restaurant groups.
- Benefits: Enjoy tronc pay, free meals, 50% off food, and paid volunteer days.
- Why this job: Be at the heart of hospitality and create memorable experiences for guests.
- Qualifications: Friendly, organised, and great with people; previous experience is a plus but not essential.
- Other info: Full training provided with clear progression opportunities in a diverse and inclusive environment.
The predicted salary is between 11 - 14 £ per hour.
Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked over charcoal and paired with award-winning wines and cocktails. We’re proud to be a certified B Corp, one of the most sustainable restaurant groups in the industry, and to have been recognised as one of the Best Companies to work for year after year.
As a Host at Hawksmoor, you’ll be right at the heart of the guest experience. This is not a desk-based role. You’ll be welcoming guests, managing reservations and waiting lists, coordinating seating and cloakroom, and supporting the floor team to keep service running smoothly. You’ll be a key part of how we deliver warm, generous hospitality from the very first hello.
What You’ll Do
- Welcome guests warmly and confidently on arrival
- Manage reservations, walk-ins and waiting lists during service
- Seat guests and manage the flow of the restaurant to support smooth service
- Oversee cloakroom and guest arrivals during busy periods
- Communicate clearly with managers, floor teams and the kitchen
- Support the floor team by helping set and reset tables and assist service when needed
- Handle guest enquiries in person, by phone and email with care and professionalism
Who You Are
- Naturally friendly, confident and great with people
- Comfortable working in a fast-paced, busy restaurant environment
- Organised, calm and able to think on your feet
- A reliable team player who enjoys being part of a close-knit team
- Previous hospitality or customer-facing experience is helpful but not essential, full training provided
Our Values
- Welcome Everyone: We create warm, inclusive spaces where people feel genuinely welcome.
- Work Hard and Be Nice to People: We set high standards and treat each other with kindness and respect.
- Hit Hawksmoor Standards: We care deeply about quality and consistency every day.
- Keep Evolving: We stay curious, open to feedback and always looking to improve.
Benefits
- Tronc paid for every hour you work, including holidays and breaks
- Free team meals on shift
- 50% off food at Hawksmoor for you and your loved ones
- Paid overtime on salaries
- Income protection and death in service cover
- Paid annual volunteer days
- Stream early wage access and financial wellbeing tools
- Referral bonuses from day one
- Exclusive savings on travel, shopping and experiences
- Restaurant welfare budget for snacks, drinks and support
- Full training and development with clear progression opportunities
We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together. If this role excites you but you don’t meet every requirement, please apply anyway. You might be exactly who we’re looking for.
Host in Manchester employer: Hawksmoor
Contact Detail:
Hawksmoor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host in Manchester
✨Tip Number 1
Get to know the restaurant scene! Visit places like Hawksmoor and chat with staff. This shows your genuine interest and helps you understand the vibe, which is super important for a Host role.
✨Tip Number 2
Practice your warm welcome! Stand in front of a mirror and greet imaginary guests. It might feel silly, but nailing that first hello can set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with people in the hospitality industry on social media or at local events. You never know who might have a lead on a Host position at a fab place like Hawksmoor.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your people skills and any experience you have, even if it’s just from being a friendly face in your community.
We think you need these skills to ace Host in Manchester
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and confident side. Remember, we’re all about warm hospitality!
Tailor Your Application: Make sure to customise your application to fit the Host role at Hawksmoor. Highlight any relevant experience, even if it’s not in hospitality, and connect it to how you can contribute to our team and values.
Show Your Passion: Express your enthusiasm for working in a fast-paced restaurant environment. Share why you love hospitality and how you can help create that warm, inclusive atmosphere we pride ourselves on at Hawksmoor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Hawksmoor
✨Know the Company
Before your interview, take some time to research Hawksmoor. Understand their values, especially their commitment to ethical sourcing and sustainability. This will not only impress your interviewers but also help you align your answers with their mission.
✨Showcase Your People Skills
As a Host, you'll be the first point of contact for guests. Practice how you would warmly welcome someone and manage their expectations. Think about examples from your past experiences where you've demonstrated excellent customer service or handled difficult situations with grace.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you would handle busy periods in the restaurant. Prepare scenarios where you successfully managed multiple tasks at once, like seating guests while coordinating with the floor team. This will show that you're calm under pressure and organised.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask your interviewers. Inquire about their training process or how they maintain high standards of service. This shows your genuine interest in the role and helps you gauge if Hawksmoor is the right fit for you.
