At a Glance
- Tasks: Lead the restaurant team, ensuring exceptional service and guest experiences.
- Company: Join Hawksmoor, a certified B Corp known for ethical practices and sustainability.
- Benefits: Enjoy paid overtime, free meals, discounts, and comprehensive training.
- Why this job: Be part of a dynamic team that values kindness, quality, and personal growth.
- Qualifications: Experience in hospitality leadership and a passion for developing others.
- Other info: Opportunities for career progression in a supportive and inclusive environment.
The predicted salary is between 36000 - 60000 £ per year.
Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked over charcoal and paired with award-winning wines and cocktails. We’re proud to be a certified B Corp, one of the most sustainable restaurant groups in the industry, and to have been recognised as one of the Best Companies to work for year after year.
As Assistant General Manager at Hawksmoor, you’ll be a senior leader within the restaurant, working closely with the General Manager to deliver exceptional hospitality, develop high-performing teams and drive strong commercial results. This is a hands-on leadership role where you’ll spend your time on the floor, setting standards and supporting both guests and team members.
What You’ll Do
- Support the General Manager in leading the overall restaurant operation
- Take ownership of service standards and guest experience
- Coach and develop managers and front-of-house team members
- Lead shifts with confidence, setting the tone for professionalism and warmth
- Drive performance through strong communication and operational focus
- Support recruitment, training and succession planning
Who You Are
- Experienced as an Assistant General Manager, Restaurant Manager or senior hospitality leader
- A confident and inspiring people manager
- Commercially aware and comfortable driving performance
- Calm and solutions-focused under pressure
- Passionate about hospitality and developing others
- Ambitious and values-led
Our Values
- Welcome Everyone: We create warm, inclusive spaces where people feel genuinely welcome.
- Work Hard and Be Nice to People: We set high standards and treat each other with kindness and respect.
- Hit Hawksmoor Standards: We care deeply about quality and consistency every day.
- Keep Evolving: We stay curious, open to feedback and always looking to improve.
Benefits
- Paid overtime on salaries
- Tronc paid for every hour you work, including holidays and breaks
- Free team meals on shift
- 50% off food at Hawksmoor for you and your loved ones
- Income protection and death in service cover
- Paid annual volunteer days
- Wagestream early wage access and financial wellbeing tools
- Referral bonuses from day one
- Exclusive savings on travel, shopping and experiences
- Restaurant welfare budget for snacks, drinks and support
- Full training and development with clear progression pathways
We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together. If this role excites you but you don’t meet every requirement, please apply anyway. You might be exactly who we’re looking for.
Assistant General Manager (AGM) in Liverpool employer: Hawksmoor
Contact Detail:
Hawksmoor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager (AGM) in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hawksmoor's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved service standards. Being able to share these experiences will demonstrate your capability as an Assistant General Manager.
✨Tip Number 3
Be ready to discuss how you handle pressure. In hospitality, things can get hectic, so share how you stay calm and solutions-focused during busy shifts. This will show that you’re the right fit for a hands-on role.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about team development and how Hawksmoor supports its staff. This not only shows your interest but also helps you gauge if it’s the right place for you.
We think you need these skills to ace Assistant General Manager (AGM) in Liverpool
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you genuinely care about creating exceptional guest experiences.
Be Authentic and Personal: Don’t be afraid to let your personality come through in your application. We’re looking for someone who fits our values, so share your story and what makes you unique. A personal touch can really make your application stand out!
Highlight Your Leadership Skills: As an Assistant General Manager, strong leadership is key. Make sure to include examples of how you've successfully led teams, coached others, and driven performance in your previous roles. We want to know how you inspire and motivate those around you!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it shows us you’re serious about joining the Hawksmoor family!
How to prepare for a job interview at Hawksmoor
✨Know Your Stuff
Before the interview, dive deep into Hawksmoor's values and mission. Understand their commitment to ethical sourcing and sustainability. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Leadership Style
As an Assistant General Manager, you'll be leading a team. Be ready to share specific examples of how you've successfully managed teams in the past. Highlight your coaching techniques and how you’ve developed others, as this is key to the role.
✨Demonstrate Your Commercial Awareness
Prepare to discuss how you’ve driven performance in previous roles. Bring up any strategies you've implemented that improved guest experience or boosted sales. This will show that you understand the business side of hospitality.
✨Be Yourself
Hawksmoor values individuality and kindness, so don’t be afraid to let your personality shine through. Share your passion for hospitality and how you create warm, inclusive environments. Authenticity can set you apart from other candidates.