At a Glance
- Tasks: Lead IT infrastructure and systems across our restaurants, ensuring smooth operations and security.
- Company: Join Hawksmoor, a certified B Corp known for ethical practices and award-winning dining.
- Benefits: Enjoy 50% off food, income protection, early wage access, and exclusive savings.
- Other info: Flexible working with opportunities for growth and development in a supportive team.
- Why this job: Make a real impact in a dynamic environment while exploring AI and emerging tech.
- Qualifications: Experience in IT management, vendor relations, and cybersecurity is essential.
The predicted salary is between 63000 - 77000 £ per year.
Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked over charcoal and paired with award-winning wines and cocktails.
With restaurants across the UK, Ireland and the US, we’re proud to be a certified B Corp and to have been recognised as one of the Best Companies to work for year after year.
Technology plays a vital role in keeping our restaurants running smoothly, securely and efficiently . As Hawksmoor continues to grow, we’re looking for an
IT Manager to lead our IT infrastructure, systems, cybersecurity and technology development across the business.
This is a hands-on, standalone role, working closely with Finance, Operations, restaurant teams, external partners and the CFO.
You’ll be responsible for making sure our systems are reliable, secure, cost-effective and ready to support both day-to-day operations and future growth.
The role is UK-based, with time spent between Hawksmoor House, restaurants and some home working.
You should expect to be on site around three days per week on average, with some weeks requiring more depending on business needs.
- What You’ll Do
- Lead IT infrastructure, systems and networking across UK and international locations
- Own key platforms including Microsoft 365, Active Directory, Azure and device management
- Oversee EPOS, payment systems, handheld devices and guest ordering technology
- Manage cybersecurity, PCI DSS compliance, risk and data protection requirements
- Lead IT planning for new restaurant openings and international growth
- Manage vendors, contracts, budgets and outsourced support partners
- Drive technology projects that improve resilience, efficiency and cost control
- Explore AI and emerging technology opportunities that support guest experience and team productivity
- Act as the escalation point for critical IT issues and ensure systems are restored quickly
Who You Are
- Experienced in IT infrastructure and systems management across a multi-site business
- Confident managing vendors, contracts, budgets and technology partners
- Strong knowledge of Microsoft 365, Active Directory, Azure and hybrid cloud environments
- Experienced with EPOS, payment technology and operational systems
- Comfortable owning cybersecurity, PCI DSS and risk management processes
- A clear communicator who can work well with restaurants, support teams and external partners
- Organised, practical and able to balance security, cost, guest experience and operational needs
- Curious about AI and emerging technology, with the confidence to turn ideas into useful solutions
Our Values
Welcome Everyone
We create warm, inclusive spaces where people feel genuinely welcome.
Work Hard and Be Nice to People
We set high standards and treat each other with kindness and respect.
Hit Hawksmoor Standards
We care deeply about quality and consistency every day.
Keep Evolving
We stay curious, open to feedback and always looking to improve.
- 50% off food at Hawksmoor for you and your loved ones
- Income protection and death in service cover
- Stream early wage access and financial wellbeing tools
- Referral bonuses from day one
- Exclusive savings on travel, shopping and experiences
- Support team welfare budget for snacks, drinks and support
- Full training and development with clear progression opportunities
We’re building a team that reflects the richness and diversity of the communities we serve.
At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together.
If this role excites you but you don’t meet every requirement, please apply anyway.
You might be exactly who we’re looking for.
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IT Manager employer: Hawksmoor
Hawksmoor is an excellent employer that values teamwork and inclusivity, making it a fantastic place for individuals looking to grow in a fast-paced kitchen environment. With benefits like tronc pay, free team meals, and exclusive discounts, employees enjoy a supportive work culture that prioritises their well-being and development. Join us in Greater London, where you can thrive in a role that not only offers training but also fosters a sense of belonging within a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hawksmoor values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hawksmoor might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hawksmoor!
✨Direct Apply to Hawksmoor
Let's not forget to apply directly through the Hawksmoor website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hawksmoor.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hawksmoor. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hawksmoor
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
