Head Waiter - London, United Kingdom
Head Waiter - London, United Kingdom

Head Waiter - London, United Kingdom

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire our amazing floor team while delivering top-notch service.
  • Company: Join a world-renowned steak restaurant, celebrated for sustainability and community support.
  • Benefits: Enjoy flexible hours, discounts, wellness perks, and generous holiday leave.
  • Why this job: Be part of a vibrant culture that values exceptional service and social impact.
  • Qualifications: Experience in high-volume restaurants and a passion for hospitality are essential.
  • Other info: We promote inclusivity and offer extensive training and development opportunities.

The predicted salary is between 30000 - 42000 £ per year.

Location: 11 Langley St, London WC2H, UK

Head Waiter

We are looking for a Head Waiter to support and guide our fabulous floor team. Ideally you have experience in a premium, high-volume restaurant, a natural flair for exceptional service and a huge passion for hospitality.


Work somewhere awesome:

Shortly after being named the best steak restaurant in the world, we became a certified B Corp in 2022 and ranked as one of the top 100 Best Companies to work for over 10 years. This is alongside being rated as one of the most sustainable restaurant groups in the country and raising over £1 million for Action against Hunger, as well as supporting several charities closer to home.

Benefits Include:

  • Refer a friend bonus of from day 1
  • Tronc paid for every hour you work, breaks and holidays
  • Use of Wagestream to instantly access the wages you’ve earned
  • Discounted health and fitness benefits
  • Additional paid maternity and paternity leave to help you care for new additions to your family
  • Income protection insurance for critical illness and death benefit
  • Free meals when you’re at work,
  • 50% off food in our restaurants for you and your loved ones
  • An optional 20 hours each year to use for volunteering
  • Exclusive savings on travel, shopping, restaurants, and more
  • 28 days’ holiday that include service charge
  • A restaurant welfare budget allocated for healthy snacks, drinks and support during our busiest times of the year
  • Huge investment in training and development with qualifications across Wine, H&S, Food Safety, HR and a five-stage management development programme, run in partnership with the Watershed Management School
  • Access to counselling, remote GP/physio services, legal advice and more

We strive to be a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and to create an environment where everyone, from any background, can be happy at work.

Head Waiter - London, United Kingdom employer: Hawksmoor

Join a leading restaurant group in the heart of London, where exceptional service meets a commitment to sustainability and community support. As a Head Waiter, you'll thrive in a vibrant work culture that prioritises employee well-being, offering extensive benefits such as flexible access to wages, generous holiday allowances, and comprehensive training programmes. With a focus on inclusivity and personal growth, this is an opportunity to be part of a celebrated team that not only excels in hospitality but also makes a positive impact on society.
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Contact Detail:

Hawksmoor Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter - London, United Kingdom

✨Tip Number 1

Familiarise yourself with the restaurant's ethos and values, especially their commitment to sustainability and community support. This will not only help you align your answers during the interview but also show your genuine interest in being part of their mission.

✨Tip Number 2

Highlight your experience in high-volume settings by preparing specific examples of how you've managed busy shifts or dealt with challenging situations. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for a Head Waiter role.

✨Tip Number 3

Network with current or former employees of the restaurant to gain insights into the team dynamics and expectations. This insider knowledge can give you an edge in understanding what they value most in a Head Waiter.

✨Tip Number 4

Prepare to discuss your passion for hospitality and exceptional service. Think of personal anecdotes that illustrate your dedication to creating memorable dining experiences, as this aligns perfectly with the restaurant's focus on premium service.

We think you need these skills to ace Head Waiter - London, United Kingdom

Exceptional Customer Service
Leadership Skills
Team Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Knowledge of Food and Beverage
Sales Skills
Conflict Resolution
Multitasking Abilities
Adaptability
Training and Development
Passion for Hospitality

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in premium, high-volume restaurants. Emphasise any roles where you demonstrated exceptional service and leadership skills, as these are key for the Head Waiter position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the company's values, such as sustainability and community support. Mention specific experiences that align with their mission.

Highlight Relevant Skills: In your application, focus on skills that are crucial for a Head Waiter, such as team management, customer service excellence, and knowledge of food and beverage. Use examples to illustrate how you've successfully applied these skills in past roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.

How to prepare for a job interview at Hawksmoor

✨Showcase Your Passion for Hospitality

During the interview, make sure to express your genuine passion for hospitality. Share personal anecdotes that highlight your love for providing exceptional service and how it has shaped your career in the restaurant industry.

✨Demonstrate Leadership Skills

As a Head Waiter, you'll be guiding the floor team. Be prepared to discuss your previous leadership experiences, how you motivate others, and any strategies you've used to maintain high service standards in a busy environment.

✨Familiarise Yourself with the Company Values

Research the restaurant's commitment to sustainability and community support. Be ready to discuss how these values resonate with you and how you can contribute to their mission, especially since they are a certified B Corp.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from your past experiences where you successfully managed challenges in a high-pressure setting.

Head Waiter - London, United Kingdom
Hawksmoor
H
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