At a Glance
- Tasks: Lead the reservations team and ensure a seamless guest experience from arrival to departure.
- Company: Hawksmoor, renowned for exceptional hospitality and dining experiences.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on genuine hospitality.
- Why this job: Join a passionate team and create memorable experiences for guests every day.
- Qualifications: Proven front-of-house leadership experience and strong communication skills.
The predicted salary is between 27800 - 30000 £ per year.
Hawksmoor is seeking a Head Reservationist to lead the reservations and guest relations team, ensuring every arrival, enquiry and seating flows seamlessly. You’ll actively welcome guests, manage the reservations desk during service, coordinate cloakroom and seating, and partner with floor teams to deliver warm, genuine hospitality from first contact to final goodbye.
You will be experienced in senior front-of-house leadership, highly organised with excellent communication skills, and calm under pressure.
Guest Experience Lead: Reservations & Service employer: Hawksmoor
Hawksmoor is an excellent employer that values teamwork and inclusivity, making it a fantastic place for individuals looking to grow in a fast-paced kitchen environment. With benefits like tronc pay, free team meals, and exclusive discounts, employees enjoy a supportive work culture that prioritises their well-being and development. Join us in Greater London, where you can thrive in a role that not only offers training but also fosters a sense of belonging within a dedicated team.
