At a Glance
- Tasks: Lead a high-volume restaurant, ensuring exceptional guest experiences and team development.
- Company: Hawksmoor, a top-rated ethical restaurant group known for its quality and sustainability.
- Benefits: Competitive pay, free meals, 30 days holiday, and extensive career growth opportunities.
- Other info: Be part of a diverse team that values kindness and high standards.
- Why this job: Join a passionate team and make a real impact in a vibrant hospitality environment.
- Qualifications: Experience as a General Manager in a premium hospitality setting and strong people management skills.
The predicted salary is between 31500 - 38500 £ per year.
Deputy General Manager – Hawksmoor Air Street
We're looking for an exceptional Deputy General Manager to play a pivotal leadership role at one of our highest volume restaurants.
This is a senior position sitting just below the General Manager and we'd love to hear from General Managers who have managed large teams and controlled huge sales all whilst delivering world class service.
As Deputy GM, you'll be a true partner in running the restaurant: owning the guest experience, leading the team day-to-day, driving commercial performance, and stepping up to lead the site when needed.
This is a hands-on role with real scope you'll be a visible leader, setting the tone, developing future leaders, and making sure Hawksmoor standards are delivered every single day.
Work somewhere awesome
Since 2006, Hawksmoor has been the UK's home of ethically sourced, grass-fed beef, cooked simply over charcoal and paired with award-winning wines and cocktails.
We became a certified B Corp in 2022 and are the only restaurant group in the UK to feature in the Best Companies list for 13 consecutive years.
Alongside raising over £1m for Action Against Hunger and being rated one of the most sustainable restaurant groups in the country, we're proud to be known as one of the happiest places to work in hospitality.
- How You'll Live Our Values
- Welcome Everyone
- Build an inclusive culture where every guest feels looked after and every team member feels they belong.
- Work Hard & Be Nice to People
- Lead with warmth, fairness, and resilience, inspiring your team to support each other and deliver their best.
- Hit Hawksmoor Standards
- Drive excellence across food, drink, hospitality, and operations, ensuring we remain audit-ready and industry-leading.
- Keep Evolving
- Develop future leaders, embrace change, and drive innovation in service, sustainability, and culture.
What You'll Do
- Partner with the General Manager to lead the overall restaurant operation, and take full ownership of the site in their absence.
- Deliver an outstanding guest experience by being a visible, energising presence on the floor and modelling world-class service.
- Coach and develop managers and front-of-house team members, with strong succession planning in place.
- Lead shifts with confidence, setting the tone for professionalism, warmth, and high standards.
- Oversee day-to-day operations across all departments rota planning, compliance, and stock control included.
- Support the P&L: drive sales, manage costs, and help maximise EBITDA.
- Ensure Hawksmoor's purpose agenda, sustainability, community, and wellbeing is at the heart of everything we do.
What We're Looking For
- Experience as a General Manager in a premium, high-volume hospitality business.
- A confident, inspiring people manager with a strong track record of developing teams.
- Commercially aware and comfortable driving performance against a P&L.
- Calm, solutions-focused, and resilient under pressure.
- Passionate about hospitality, ambitious, and values-led.
- What's In It for You
- Industry-leading pay package with bonus potential
- Paid breaks (with tips)
- Free meals when you're at work, plus 50% off food for you and your loved ones
- 30 days' holiday, rising with service
- Two paid volunteering days each year
- A wellbeing budget to support your team
- Income protection and death in service cover
- Access to Stream to instantly access salary earned
- Referral bonuses from day one
- Exclusive savings on travel, shopping, and experiences
- Huge progression opportunities as we continue to grow
- Investment in your development — from award-winning training to formal qualifications
- Access to remote GP, physio, counselling services, legal advice, and more
We're building a team that reflects the richness and diversity of the communities we serve.
At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key, and high standards are met together.
If this role excites you but you don't meet every requirement, please apply anyway.
You might be exactly who we're looking for.
Deputy Manager - Hawksmoor Air Street in City of Westminster employer: Hawksmoor
Hawksmoor Spitalfields is an exceptional employer, offering a vibrant work culture where individuality is celebrated and kindness is paramount. As a certified B Corp, we prioritise sustainability while providing our team with comprehensive benefits, including paid volunteer days, income protection, and extensive training opportunities for personal growth. Join us to create memorable experiences in a supportive environment that values hard work and fun.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager - Hawksmoor Air Street in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hawksmoor. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hawksmoor
Don't be shy about reaching out to Hawksmoor directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager - Hawksmoor Air Street in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hawksmoor and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hawksmoor
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
