At a Glance
- Tasks: Lead the reservations team and ensure a seamless guest experience at Hawksmoor Wood Wharf.
- Company: Join a renowned restaurant known for its exceptional service and vibrant atmosphere.
- Benefits: Competitive pay, opportunities for growth, and a dynamic work environment.
- Other info: Perfect for those who thrive in fast-paced settings and love working with people.
- Why this job: Be at the heart of the action, welcoming guests and making their dining experience unforgettable.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
Hawksmoor Wood Wharf in London is seeking an Assistant Reservations Manager to support the Reservations Manager in leading reservations and host team, ensuring warm, seamless and well organised guest experiences. This hands-on role sits at the heart of the restaurant, welcoming guests, managing bookings and flow during service, and supporting the team on the floor. You will lead with calm under pressure, develop others, and step up to lead the function when the Reservations Manager is away.
Hands-On Reservations Team Lead — Front-of-House in London employer: Hawksmoor Wood Wharf
Hawksmoor is an exceptional employer, renowned for its commitment to ethical sourcing and sustainability, making it a proud certified B Corp. With a vibrant work culture that prioritises inclusivity and kindness, employees enjoy comprehensive benefits including tronc payments, free meals, and clear pathways for career progression. Located in the heart of the UK’s dining scene, Hawksmoor offers a dynamic environment where team members can thrive while delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Hands-On Reservations Team Lead — Front-of-House in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hawksmoor Wood Wharf. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hawksmoor Wood Wharf
Don't be shy about reaching out to Hawksmoor Wood Wharf directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hands-On Reservations Team Lead — Front-of-House in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hawksmoor Wood Wharf and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hawksmoor Wood Wharf
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
