At a Glance
- Tasks: Deliver friendly service and create memorable dining experiences for guests.
- Company: Join Hawksmoor, a certified B Corp and one of the UK's best restaurant groups.
- Benefits: Enjoy tronc pay, free meals, 50% off food, and great training opportunities.
- Other info: Flexible shifts and a supportive environment where individuality is celebrated.
- Why this job: Be part of a passionate team that values hospitality and inclusivity.
- Qualifications: No experience needed; just bring your passion for great guest experiences.
The predicted salary is between 12 - 15 € per hour.
Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass‑fed beef, cooked over charcoal and paired with award‑winning wines and cocktails. We’re proud to be a certified B Corp, one of the most sustainable restaurant groups in the industry, and to have been recognised as one of the Best Companies to work for year after year.
As a Waiter at Hawksmoor, you’ll deliver warm, confident and knowledgeable service that makes guests feel genuinely looked after. This is a hands‑on, floor‑based role where you’ll guide guests through the menu, work closely with the team and help create memorable dining experiences, whether it’s a casual meal or a special occasion.
What You’ll Do
- Deliver friendly, professional service on the restaurant floor
- Guide guests through the menu, drinks and wine list with confidence
- Take orders accurately and ensure great communication with the kitchen and bar
- Work as part of a close‑knit team to keep service running smoothly
- Anticipate guest needs and handle feedback with care and professionalism
- Maintain Hawksmoor standards of service, presentation and hospitality
Who You Are
- Passionate about hospitality and great guest experiences
- Confident, personable and comfortable talking to guests
- Calm and organised in a fast‑paced environment
- A reliable team player who enjoys working collaboratively
- Previous waiting experience is helpful but not essential, full training provided
Our Values
- Welcome Everyone: We create warm, inclusive spaces where people feel genuinely welcome.
- Work Hard and Be Nice to People: We set high standards and treat each other with kindness and respect.
- Hit Hawksmoor Standards: We care deeply about quality and consistency every day.
- Keep Evolving: We stay curious, open to feedback and always looking to improve.
Benefits
- Tronc paid for every hour you work, including holidays and breaks
- Free team meals on shift
- 50% off food at Hawksmoor for you and your loved ones
- Income protection and death in service cover
- Paid annual volunteer days
- Stream early wage access and financial wellbeing tools
- Referral bonuses from day one
- Exclusive savings on travel, shopping and experiences
- Restaurant welfare budget for snacks, drinks and support
- Full training and development with clear progression opportunities
We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together. If this role excites you but you don’t meet every requirement, please apply anyway. You might be exactly who we’re looking for.
Server/Waiter/Waitress employer: Hawksmoor Liverpool
Hawksmoor is an exceptional employer, renowned for its commitment to ethical sourcing and sustainability as a certified B Corp. With a vibrant work culture that prioritises inclusivity and kindness, employees enjoy comprehensive benefits including paid volunteer days, free meals on shift, and clear pathways for career progression. Located in the heart of the UK, Hawksmoor offers a dynamic environment where team members can thrive while delivering memorable dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Get to know the menu inside out! Familiarise yourself with the dishes, drinks, and any specials. This way, when you chat with guests, you’ll sound confident and knowledgeable, making their dining experience even better.
✨Tip Number 2
Practice your people skills! Engage with friends or family as if they were guests. The more comfortable you are talking to others, the easier it’ll be to create that warm, welcoming atmosphere Hawksmoor is known for.
✨Tip Number 3
Teamwork makes the dream work! Connect with potential colleagues on social media or during your visits. Building rapport with the team can help you feel more at home and ready to jump in when you land the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to show your interest and get noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share any experiences that highlight your enthusiasm for creating memorable guest experiences, even if they’re not from a formal waiting role.
Be Personable and Confident:Use a friendly tone in your application. We want to see your personality! Talk about how you enjoy interacting with people and how you can make guests feel welcome and looked after.
Highlight Teamwork Skills:Since this role is all about working closely with a team, mention any past experiences where you’ve collaborated with others. Show us that you’re a reliable team player who thrives in a fast-paced environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hawksmoor Liverpool
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with Hawksmoor's menu, including their drinks and wine list. Being able to confidently discuss the dishes and suggest pairings will show that you're genuinely interested in providing great service.
✨Show Your Passion for Hospitality
During the interview, let your enthusiasm for hospitality shine through. Share any experiences where you went above and beyond for a guest or how you enjoy creating memorable dining experiences. This will resonate well with their values of welcoming everyone and treating people kindly.
✨Demonstrate Team Spirit
Hawksmoor values teamwork, so be prepared to discuss how you work collaboratively with others. Share examples of how you've supported your colleagues in previous roles, especially in fast-paced environments, to highlight your reliability as a team player.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with difficult guests or managing busy service times. Think of examples from your past experiences that showcase your calmness, organisation, and ability to anticipate guest needs.
