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- Tasks: Welcome guests and provide exceptional service while showcasing our menu and city.
- Company: Join a world-renowned steak restaurant, certified B Corp and top employer for over a decade.
- Benefits: Enjoy flexible hours, discounts, wellness perks, and generous holiday leave.
- Why this job: Be part of a sustainable team making a social impact while developing your skills.
- Qualifications: No specific experience required, just a passion for hospitality and great communication skills.
- Other info: We promote inclusivity and support personal growth through extensive training opportunities.
The predicted salary is between 20000 - 30000 £ per year.
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We are looking for a \’people person\’ with outstanding guest experience skills. Someone who can provide a world-class welcome to our guests by demonstrating fantastic knowledge of our restaurant and city. You will be an organisational whizz with faultless communication and telephone skills.
You will be eager to learn and showcase our delicious food, drinks, and hospitality. We will provide in-depth training and support from our remarkable team.
Work somewhere awesome:
Shortly after being named the best steak restaurant in the world, we became a certified B Corp in 2022 and ranked as one of the top 100 Best Companies to work for over 10 years. We are also rated as one of the most sustainable restaurant groups in the country and have raised over £1 million for Action Against Hunger, along with supporting several charities closer to home.
Benefits Include:
- Refer a friend bonus from day 1
- Tronc paid for every hour you work, including breaks and holidays
- Use of Wagestream to instantly access the wages you’ve earned
- Discounted health and fitness benefits
- Additional paid maternity and paternity leave to help you care for new family members
- Income protection insurance for critical illness and death benefit
- Free meals when you’re at work
- 50% off food in our restaurants for you and your loved ones
- An optional paid day each year for volunteering
- Exclusive savings on travel, shopping, restaurants, and more
- 28 days’ holiday that includes service charge
- A restaurant welfare budget for healthy snacks, drinks, and support during busy times
- Investment in training and development with qualifications across Wine, H&S, Food Safety, HR, and a five-stage management development programme with the Watershed Management School
- Access to counselling, remote GP/physio services, legal advice, and more
We strive to be an inclusive company in terms of age, gender, identity, race, sexual orientation, ethnicity, and background, fostering an environment where everyone can be happy at work.
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Reservationist employer: Hawksmoor Liverpool
Contact Detail:
Hawksmoor Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservationist
✨Tip Number 1
Familiarise yourself with the restaurant's menu and special offerings. Knowing the ins and outs of what you’ll be promoting will not only boost your confidence but also impress the hiring team during any interactions.
✨Tip Number 2
Showcase your people skills by engaging with current employees or guests if possible. This can give you insights into the company culture and help you demonstrate your enthusiasm for providing excellent guest experiences.
✨Tip Number 3
Research the restaurant’s achievements, such as its B Corp certification and charitable contributions. Being knowledgeable about these aspects will allow you to connect your values with theirs during conversations.
✨Tip Number 4
Prepare to discuss how you handle busy situations and maintain organisation. Think of specific examples from past experiences that highlight your communication skills and ability to thrive under pressure.
We think you need these skills to ace Reservationist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Reservationist. Highlight the key skills such as guest experience, communication, and organisational abilities in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous roles where you provided excellent customer service or worked in a fast-paced environment. Use specific examples to demonstrate your capabilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your eagerness to learn. Mention why you want to work for this particular restaurant and how your values align with their commitment to sustainability and community support.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a role that involves communication.
How to prepare for a job interview at Hawksmoor Liverpool
✨Show Your People Skills
As a Reservationist, you'll be the first point of contact for guests. Make sure to demonstrate your ability to connect with people during the interview. Share examples of how you've provided excellent customer service in the past.
✨Know the Menu and the City
Familiarise yourself with the restaurant's menu and local attractions. Being able to discuss the food and drinks knowledgeably will impress your interviewers and show your eagerness to learn.
✨Demonstrate Organisational Skills
Highlight your organisational abilities by discussing how you manage multiple tasks efficiently. You might want to share specific examples of how you've handled busy situations or prioritised tasks in previous roles.
✨Emphasise Your Willingness to Learn
The company values training and development, so express your enthusiasm for learning new skills. Talk about any relevant training you've undertaken or how you adapt to new information quickly.