At a Glance
- Tasks: Lead the reservations team and ensure seamless guest experiences from arrival to departure.
- Company: Hawksmoor Guildhall, known for its warm hospitality and high standards.
- Benefits: Competitive salary, opportunities for growth, and a supportive team environment.
- Other info: Join a dynamic team dedicated to excellence in hospitality.
- Why this job: Be the face of exceptional service and create memorable experiences for guests.
- Qualifications: Strong leadership skills and a passion for delivering outstanding customer service.
The predicted salary is between 24750 - 30250 £ per year.
Hawksmoor Guildhall is seeking a Head Reservationist to lead the reservations and guest relations team, ensuring every arrival and enquiry flows seamlessly. You’ll manage bookings across phone, email and online channels, greet and seat guests, coordinate cloakroom and seating, and work with floor teams to deliver warm hospitality from first contact to goodbye.
You’ll be a calm, organized leader, focused on developing people and maintaining Hawksmoor's high standards while upholding our welcoming.
Head Reservations & Guest Experience Lead employer: Hawksmoor Guildhall
Hawksmoor Guildhall is an exceptional employer, offering a vibrant work culture that celebrates passion for wine and excellence in service. With a strong focus on employee development, you will have the opportunity to enhance your skills in wine education and leadership while working alongside a dedicated team in a renowned establishment. Located in the heart of the city, Hawksmoor provides a unique environment where creativity and professionalism thrive, making it an ideal place for those seeking a rewarding career in hospitality.
