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- Tasks: Lead the reservations team and enhance guest experiences in a vibrant restaurant setting.
- Company: A top hospitality group in Greater London known for exceptional service.
- Benefits: Enjoy team meals, discounts, and valuable training opportunities.
- Why this job: Join a dynamic team and make a real difference in guest satisfaction.
- Qualifications: Strong front-of-house leadership experience and a passion for hospitality.
- Other info: Fast-paced environment with great potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality group in Greater London is seeking an Assistant Reservations Manager to support the Reservations Manager in delivering exceptional guest experiences. In this role, you'll manage reservations, oversee guest flow during service, and lead the team in a high-standard restaurant environment.
We're looking for someone with a strong background in front-of-house leadership, who thrives in dynamic environments and is passionate about hospitality.
Competitive benefits include team meals, discounts, and training opportunities.
Reservations Team Lead: Elevate Guest Experience & Service Flow employer: Hawksmoor Group
Contact Detail:
Hawksmoor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Team Lead: Elevate Guest Experience & Service Flow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a great role!
✨Tip Number 2
Prepare for those interviews by practising common questions related to guest experience and service flow. We recommend role-playing with a friend to get comfortable talking about your leadership style and how you handle dynamic situations.
✨Tip Number 3
Showcase your passion for hospitality! When you get the chance to meet potential employers, share your experiences and what excites you about creating exceptional guest experiences. Let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Reservations Team Lead: Elevate Guest Experience & Service Flow
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable guest experiences. We want to see that spark!
Highlight Your Leadership Skills: As a Reservations Team Lead, you'll be guiding a team, so make sure to showcase your leadership experience. Talk about times you've successfully managed a team or improved service flow. We’re keen to see how you can elevate our guest experience!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we’re looking for. It shows us you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Hawksmoor Group
✨Know Your Hospitality Stuff
Make sure you brush up on your knowledge of the hospitality industry, especially front-of-house operations. Familiarise yourself with common challenges in managing reservations and guest flow, as well as how to enhance the overall guest experience.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team in a busy environment. Highlight how you motivated your team and improved service standards, as this will resonate well with the interviewers looking for a Reservations Team Lead.
✨Demonstrate Your Passion for Guest Experience
Think about what exceptional guest service means to you and be ready to share your thoughts. Discuss specific strategies you've implemented in the past to elevate guest experiences, as this will show your genuine passion for hospitality.
✨Ask Insightful Questions
Prepare thoughtful questions about the restaurant's service flow and guest experience initiatives. This not only shows your interest in the role but also gives you valuable insights into the company's culture and expectations.
