General Manager: Lead World-Class Service & Profitability

General Manager: Lead World-Class Service & Profitability

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Hawksmoor Group

At a Glance

  • Tasks: Lead a flagship restaurant, ensuring top-notch service and profitability.
  • Company: Hawksmoor Group, renowned for exceptional food and hospitality.
  • Benefits: Competitive salary, career growth, and a focus on sustainability.
  • Other info: Opportunity to shape a high-performing team in a vibrant environment.
  • Why this job: Join a dynamic team and make a real impact in the hospitality industry.
  • Qualifications: Proven leadership skills and a passion for guest experience.

The predicted salary is between 30000 - 40000 £ per year.

Hawksmoor Group in London is seeking an exceptional General Manager to lead one of our flagship restaurants.

You will be responsible for people, guest experience, operations and financial results, owning the P&L and delivering world-class food, drink and hospitality.

As GM, you will build a high-performing team, drive operational excellence, and ensure Hawksmoor standards are delivered every day, with a focus on sustainability and community impact.

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General Manager: Lead World-Class Service & Profitability employer: Hawksmoor Group

Hawksmoor is an exceptional employer, renowned for its commitment to ethical sourcing and sustainability, making it a leader in the restaurant industry. With a vibrant work culture that prioritises kindness, integrity, and personal growth, employees enjoy comprehensive benefits including paid volunteer days, early wage access, and extensive training opportunities. As a Sommelier, you will thrive in an environment that values your expertise and passion, while contributing to memorable dining experiences in a supportive and diverse team.

Hawksmoor Group

Contact Details:

Hawksmoor Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Manager: Lead World-Class Service & Profitability

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hawksmoor Group. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Hawksmoor Group

Don't be shy about reaching out to Hawksmoor Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace General Manager: Lead World-Class Service & Profitability

Communication Skills
Leadership Skills
Problem-Solving Skills
Team Management
Performance Management
Adaptability
Team Leadership

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hawksmoor Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Hawksmoor Group

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!