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- Tasks: Lead and inspire a dynamic reservations team while managing bookings.
- Company: Award-winning steak restaurant, certified B Corp and top employer.
- Benefits: Competitive pay, health perks, free meals, and generous holiday allowance.
- Why this job: Join a sustainable restaurant group making a real difference in the community.
- Qualifications: Experience in reservations or hospitality and excellent communication skills.
- Other info: Opportunities for training, development, and volunteering to enhance your career.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for an Assistant Reservations Manager to join our team. You’ll have experience in restaurant reservations or a similar role such as reception services, bookings management, or restaurant management. You’ll know your way around OpenTable and email systems as well as being a great communicator on the phone and face-to-face. Along with your natural flair for first class service and hospitality you’ll be consistent, reliable and excited to play a key role in leading, developing and inspiring a happy and supportive reservations team.
Work somewhere awesome: Shortly after being named the best steak restaurant in the world, we became a certified B Corp in 2022 and ranked as one of the top 100 Best Companies to work for over 10 years. This is alongside being rated as one of the most sustainable restaurant groups in the country and raising over £1 million for Action Against Hunger, as well as supporting several charities closer to home.
Benefits Include:
- Refer a friend bonus from day 1
- Tronc paid for every hour you work, breaks and holidays
- Use of Wagestream to instantly access the wages you’ve earned
- Discounted health and fitness benefits
- Additional paid maternity and paternity leave to help you care for new additions to your family
- Income protection insurance for critical illness and death benefit
- Free meals when you’re at work, 50% off food in our restaurants for you and your loved ones
- An optional 20 hours each year to use for volunteering
- Exclusive savings on travel, shopping, restaurants, and more
- 28 days’ holiday that include service charge
- A restaurant welfare budget allocated for healthy snacks, drinks and support during our busiest times of the year
- Huge investment in training and development with qualifications across Wine, H&S, Food Safety, HR and a five-stage management development programme, run in partnership with the Watershed Management School
- Access to counselling, remote GP/physio services, legal advice and more
We strive to be a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and to create an environment where everyone, from any background, can be happy at work.
Assistant Reservations Manager employer: Hawksmoor Group
Contact Detail:
Hawksmoor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Reservations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Reservations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your experience with OpenTable and your communication skills, as these are key for the role. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Show your passion for hospitality! When you get the chance to chat with potential employers, share your excitement about creating memorable dining experiences. Let them see that you’re not just looking for a job, but a place where you can truly make a difference.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are exactly what we’re looking for in an Assistant Reservations Manager.
We think you need these skills to ace Assistant Reservations Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in restaurant reservations or similar roles. We want to see how your background aligns with what we’re looking for, so don’t hold back on those relevant skills!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff.
Personal Touch Matters: Don’t forget to add a personal touch! Share why you’re excited about joining our team and how you can contribute to our awesome culture. We love seeing genuine enthusiasm!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at Hawksmoor Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with the restaurant's values and achievements, especially their B Corp certification and commitment to sustainability. This shows you’re genuinely interested in the company and aligns with their mission.
✨Show Off Your Skills
Be ready to discuss your experience with OpenTable and any other booking systems. Prepare specific examples of how you've successfully managed reservations or led a team in previous roles. This will demonstrate your expertise and confidence.
✨Communicate Like a Pro
Since communication is key for this role, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to refine your phone and face-to-face communication skills. Remember, first impressions matter!
✨Emphasise Team Spirit
Highlight your ability to inspire and support a team. Share examples of how you’ve developed team members or contributed to a positive work environment. This will resonate well with their focus on creating a happy and supportive reservations team.
