Assistant General Manager (AGM)

Assistant General Manager (AGM)

Full-Time 30000 - 35000 £ / year (est.) No working from home possible
Hawksmoor Group

At a Glance

  • Tasks: Lead the restaurant team, ensuring exceptional service and guest experience.
  • Company: Join Hawksmoor, a certified B Corp known for ethical practices and sustainability.
  • Benefits: Enjoy paid overtime, free meals, and exclusive discounts.
  • Other info: Opportunities for growth in a welcoming and inclusive environment.
  • Why this job: Be part of a dynamic team that values kindness and high standards.
  • Qualifications: Experience in hospitality leadership and a passion for developing others.

The predicted salary is between 30000 - 35000 £ per year.

Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked over charcoal and paired with award-winning wines and cocktails. We’re proud to be a certified B Corp, one of the most sustainable restaurant groups in the industry, and to have been recognised as one of the Best Companies to work for year after year.

As Assistant General Manager at Hawksmoor, you’ll be a senior leader within the restaurant, working closely with the General Manager to deliver exceptional hospitality, develop high-performing teams and drive strong commercial results. This is a hands‑on leadership role where you’ll spend your time on the floor, setting standards and supporting both guests and team members.

What You’ll Do

  • Support the General Manager in leading the overall restaurant operation
  • Take ownership of service standards and guest experience
  • Coach and develop managers and front-of-house team members
  • Lead shifts with confidence, setting the tone for professionalism and warmth
  • Drive performance through strong communication and operational focus
  • Support recruitment, training and succession planning

Who You Are

  • Experienced as an Assistant General Manager, Restaurant Manager or senior hospitality leader
  • A confident and inspiring people manager
  • Commercially aware and comfortable driving performance
  • Calm and solutions-focused under pressure
  • Passionate about hospitality and developing others
  • Ambitious and values-led

Our Values

  • Welcome Everyone: We create warm, inclusive spaces where people feel genuinely welcome.
  • Work Hard and Be Nice to People: We set high standards and treat each other with kindness and respect.
  • Hit Hawksmoor Standards: We care deeply about quality and consistency every day.
  • Keep Evolving: We stay curious, open to feedback and always looking to improve.

Benefits

  • Paid overtime on salaries
  • Tronc paid for every hour you work, including holidays and breaks
  • Free team meals on shift
  • 50% off food at Hawksmoor for you and your loved ones
  • Income protection and death in service cover
  • Paid annual volunteer days
  • Wagestream early wage access and financial wellbeing tools
  • Referral bonuses from day one
  • Exclusive savings on travel, shopping and experiences
  • Restaurant welfare budget for snacks, drinks and support
  • Full training and development with clear progression pathways

We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together. If this role excites you but you don’t meet every requirement, please apply anyway. You might be exactly who we’re looking for.

Assistant General Manager (AGM) employer: Hawksmoor Group

Hawksmoor is an exceptional employer, renowned for its commitment to ethical sourcing and sustainability, making it a leader in the restaurant industry. With a vibrant work culture that prioritises kindness, integrity, and personal growth, employees enjoy comprehensive benefits including paid volunteer days, early wage access, and extensive training opportunities. As a Sommelier, you will thrive in an environment that values your expertise and passion, while contributing to memorable dining experiences in a supportive and diverse team.

Hawksmoor Group

Contact Details:

Hawksmoor Group Recruitment Team

We think you need these skills to ace Assistant General Manager (AGM)

Leadership
Hospitality Management
Service Standards
Team Development
Communication Skills
Commercial Awareness
Problem-Solving