At a Glance
- Tasks: Lead a vibrant team and ensure guests enjoy top-notch food and service.
- Company: Join Hawksmoor, a celebrated restaurant known for ethical sourcing and sustainability.
- Benefits: Enjoy competitive pay, free meals, generous holiday, and wellness support.
- Other info: Be part of a company recognised for its culture and commitment to community.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience as a GM in high-volume hospitality and a passion for people.
The predicted salary is between 38250 - 46750 £ per year.
We’re looking for an exceptional General Manager to take the lead at one of our London restaurants.
As GM, you’ll be responsible for people, guest experience, operations, and financial results.
You’ll set the tone for your team, inspire high performance, and make sure Hawksmoor standards are delivered every day.
This is a role with real scope: you’ll be accountable for everything from building a high-performing team, to owning the P&L, to ensuring every guest enjoys world-class food, drink, and hospitality.
Work somewhere awesome
Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked simply over charcoal and paired with award-winning wines and cocktails.
We became a certified B Corp in 2022 and are the only restaurant group in the UK to feature in the Best Companies list for 13 consecutive years.
Alongside raising over £1m for Action Against Hunger and being rated one of the most sustainable restaurant groups in the country, we’re proud to be known as one of the happiest places to work in hospitality.
- How You’ll Live Our Values
Welcome Everyone - Build an inclusive culture where every guest feels looked after and every team member feels they belong.
Work Hard & Be Nice to People - Lead with warmth, fairness, and resilience, inspiring your team to support each other and deliver their best.
Hit Hawksmoor Standards - Drive excellence across food, drink, hospitality, and operations, ensuring we remain audit-ready and industry-leading.
Keep Evolving - Develop future leaders, embrace change, and drive innovation in service, sustainability, and culture.
What You’ll Do
Lead, inspire, and retain a high-performing team, ensuring recruitment, induction, training, and succession planning are in place.
Deliver an outstanding guest experience by being a visible leader on the floor and modelling world-class service.
Oversee day-to-day operations across all departments, with strong rota planning, compliance, and stock control.
Own the P&L: drive sales, manage costs, and maximise EBITDA.
Ensure Hawksmoor's purpose agenda - sustainability, community, and wellbeing - is at the heart of the restaurant.
What We’re Looking For
Proven success as a GM in a premium, high-volume hospitality business.
A strong track record of developing teams and delivering excellent P&L results.
Commercial acumen and operational excellence with a people-first approach.
A confident, resilient leader who thrives in a fast-paced environment.
What’s In It for You
Industry-leading pay package with bonus potential
Paid breaks, holiday (with tips), and pension scheme
Free meals when you’re at work, plus 50% off food for you and your loved ones
30 days' holiday, rising with service
Two paid volunteering days each year
A wellbeing budget to support your team
Huge progression opportunities as we continue to grow
Access to wagestream to instantly access salary earned
Investment in your development – from award winning training to formal qualifications
Access to remote GP, physio, counselling services, legal advice, and more
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General Manager in London employer: Hawksmoor Group
Hawksmoor is an exceptional employer, renowned for its commitment to ethical sourcing and sustainability, making it a leader in the restaurant industry. As Head Chef, you will thrive in a supportive and inclusive work culture that prioritises personal growth and development, with clear pathways for advancement. Enjoy benefits such as paid overtime, free meals, and a focus on employee wellbeing, all while working in a dynamic environment that values high standards and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hawksmoor Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hawksmoor Group
Don't be shy about reaching out to Hawksmoor Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hawksmoor Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hawksmoor Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
