At a Glance
- Tasks: Lead the waiting team and deliver exceptional service in a vibrant restaurant environment.
- Company: Join Hawksmoor, a certified B Corp known for ethical sourcing and sustainability.
- Benefits: Enjoy free meals, 50% off for loved ones, and paid volunteer days.
- Other info: Opportunities for training and career progression in an inclusive workplace.
- Why this job: Be part of a dynamic team that values kindness, quality, and personal growth.
- Qualifications: Experience in high-volume restaurants and a passion for hospitality.
The predicted salary is between 22950 - 28050 £ per year.
Head Waiter
Since 2006, Hawksmoor has been the UK’s home ofethically sourced, grass-fed beef, cooked over charcoal and paired withaward-winning wines and cocktails.
We’re proud to be a certified B Corp, one ofthe most sustainable restaurant groups in the industry, and to have beenrecognised as one of the Best Companies to work for year after year.
As Head Waiter at Hawksmoor, you’ll lead by example on the restaurant floor, delivering confident, knowledgeableservice while supporting and developing the waiting team.
This is a hands-onleadership role where you’ll run sections, guide junior team members and helpensure every guest receives warm, seamless hospitality.
- What You’ll Do
- Deliver exceptional service on the floor, settingthe standard for the team
- Lead sections confidently during busy services
- Support, coach and develop waiters and food runners
- Assist managers with guest experience and servicerecovery
- Maintain strong communication between floor, kitchen and bar
- Uphold Hawksmoor standards of presentation, knowledge and hospitality
Who You Are
- Experienced as a Waiter in a quality, high-volumerestaurant
- Confident leading a section and supporting others
- Warm, personable and comfortable engaging withguests
- Calm and organised under pressure
- Passionate about hospitality and developing yourskills
Our Values
Welcome Everyone
-We create warm, inclusive spaces where people feel genuinely welcome.
- Work Hard and Be Nice to People
- We set high standards and treateach other with kindness and respect.
- Hit Hawksmoor Standards
- We care deeply about quality andconsistency every day.
- Keep Evolving
- We stay curious, open to feedback and alwayslooking to improve.
Benefits
- Tronc paid for every hour you work, includingholidays and breaks
- Free team meals on shift
- 50% off food at Hawksmoor for you and your lovedones
- Income protection and death in service cover
- Paid annual volunteer days
- Stream early wage access and financial wellbeingtools
- Referral bonuses from day one
- Exclusive savings on travel, shopping andexperiences
- Restaurant welfare budget for snacks, drinks andsupport
- Full training and development with clearprogression opportunities
We’re building a team that reflects the richnessand diversity of the communities we serve.
At Hawksmoor, we welcome everyoneand believe in creating a workplace where individuality is celebrated, kindnessis key and high standards are met together.
If this role excites you but youdon’t meet every requirement, please apply anyway.
You might be exactly whowe’re looking for.
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Head Waiter employer: Hawksmoor Edinburgh
Hawksmoor is an exceptional employer, renowned for its commitment to ethical sourcing and sustainability, making it a proud certified B Corp. With a vibrant work culture that values inclusivity and kindness, employees enjoy benefits such as paid overtime, free meals, and extensive training opportunities, all while being part of a team that prioritises high standards and personal growth in a fast-paced, rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hawksmoor Edinburgh. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hawksmoor Edinburgh
Don't be shy about reaching out to Hawksmoor Edinburgh directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hawksmoor Edinburgh and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hawksmoor Edinburgh
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
