At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch guest experiences and operational excellence.
- Company: Join Hawksmoor, a celebrated restaurant group known for ethical practices and exceptional hospitality.
- Benefits: Enjoy competitive pay, free meals, generous holiday, and a wellbeing budget.
- Other info: Be part of a certified B Corp and one of the happiest places to work.
- Why this job: Make a real impact in a dynamic environment while developing future leaders.
- Qualifications: Experience as a GM in high-volume hospitality with a focus on team development.
The predicted salary is between 45000 - 60000 € per year.
We’re looking for an exceptional General Manager to take the lead at one of our London restaurants. As GM, you’ll be responsible for people, guest experience, operations, and financial results. You’ll set the tone for your team, inspire high performance, and make sure Hawksmoor standards are delivered every day. This is a role with real scope: you’ll be accountable for everything from building a high-performing team, to owning the P&L, to ensuring every guest enjoys world-class food, drink, and hospitality.
Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked simply over charcoal and paired with award-winning wines and cocktails. We became a certified B Corp in 2022 and are the only restaurant group in the UK to feature in the Best Companies list for 13 consecutive years. Alongside raising over £1m for Action Against Hunger and being rated one of the most sustainable restaurant groups in the country, we’re proud to be known as one of the happiest places to work in hospitality.
How You’ll Live Our Values
- Welcome Everyone – Build an inclusive culture where every guest feels looked after and every team member feels they belong.
- Work Hard & Be Nice to People – Lead with warmth, fairness, and resilience, inspiring your team to support each other and deliver their best.
- Hit Hawksmoor Standards – Drive excellence across food, drink, hospitality, and operations, ensuring we remain audit-ready and industry-leading.
- Keep Evolving – Develop future leaders, embrace change, and drive innovation in service, sustainability, and culture.
What You’ll Do
- Lead, inspire, and retain a high-performing team, ensuring recruitment, induction, training, and succession planning are in place.
- Deliver an outstanding guest experience by being a visible leader on the floor and modelling world-class service.
- Oversee day-to-day operations across all departments, with strong rota planning, compliance, and stock control.
- Own the P&L: drive sales, manage costs, and maximise EBITDA.
- Ensure Hawksmoor’s purpose agenda — sustainability, community, and wellbeing — is at the heart of the restaurant.
What We’re Looking For
- Proven success as a GM in a premium, high-volume hospitality business.
- A strong track record of developing teams and delivering excellent P&L results.
- Commercial acumen and operational excellence with a people-first approach.
- A confident, resilient leader who thrives in a fast-paced environment.
What’s In It for You
- Industry-leading pay package with bonus potential.
- Paid breaks, holiday (with tips), and pension scheme.
- Free meals when you’re at work, plus 50% off food for you and your loved ones.
- 30 days’ holiday, rising with service.
- Two paid volunteering days each year.
- A wellbeing budget to support your team.
- Huge progression opportunities as we continue to grow.
- Access to wagestream to instantly access salary earned.
- Investment in your development – from award winning training to formal qualifications.
- Access to remote GP, physio, counselling services, legal advice, and more.
General Manager employer: Hawksmoor Careers
Hawksmoor is an exceptional employer, renowned for its commitment to ethical sourcing and sustainability, making it a leader in the hospitality industry. With a vibrant work culture that prioritises inclusivity and employee wellbeing, team members enjoy industry-leading pay, generous holiday allowances, and significant opportunities for personal and professional growth. As a certified B Corp and a consistent presence on the Best Companies list, Hawksmoor not only fosters a high-performing environment but also champions community engagement and innovation, ensuring every employee feels valued and inspired.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join hospitality groups, and don’t be shy about reaching out to current GMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up and shine! If you get the chance to visit a restaurant before applying, do it. Engage with the staff, observe the operations, and soak in the atmosphere. This will not only give you insights but also show your genuine interest when you apply.
✨Tip Number 3
Prepare for the interview like it’s a big game! Research Hawksmoor’s values and think about how your experience aligns with them. Be ready to share specific examples of how you’ve led teams and improved guest experiences in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Hawksmoor. Don’t forget to follow up after you apply – a little persistence goes a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see why you're excited about being a General Manager at Hawksmoor and how you align with our values. A personal touch can make all the difference!
Tailor Your CV:Make sure your CV is tailored to highlight your experience in high-volume hospitality and team leadership. We’re looking for specific examples of how you've driven results and developed teams, so don’t hold back on those achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us your story. Use it to explain how your background fits the role and what makes you a great fit for our culture. Keep it engaging and concise – we love a good read!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Hawksmoor Careers
✨Know Your Numbers
As a General Manager, you'll need to own the P&L, so brush up on your financial knowledge. Be prepared to discuss how you've driven sales and managed costs in previous roles. Bring specific examples of how your decisions positively impacted the bottom line.
✨Showcase Your Leadership Style
This role is all about leading a high-performing team. Think about your leadership style and be ready to share how you've inspired and developed your teams in the past. Highlight any training or succession planning initiatives you've implemented.
✨Emphasise Guest Experience
Hawksmoor prides itself on world-class service, so be prepared to talk about how you ensure an outstanding guest experience. Share stories that demonstrate your commitment to hospitality and how you've handled challenging situations on the floor.
✨Align with Their Values
Familiarise yourself with Hawksmoor's values, especially around sustainability and community. Be ready to discuss how you've incorporated these principles into your work and how you plan to continue doing so as a GM. This shows you're not just a fit for the role, but also for their culture.
