At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch guest experiences and operational excellence.
- Company: Join Hawksmoor, a certified B Corp and one of the happiest places in hospitality.
- Benefits: Competitive pay, paid breaks, free meals, and generous holiday allowance.
- Other info: Exciting growth opportunities and investment in your personal development.
- Why this job: Make a real impact in a dynamic environment focused on sustainability and community.
- Qualifications: Proven GM experience in high-volume hospitality with a people-first approach.
The predicted salary is between 40000 - 50000 € per year.
We’re looking for an exceptional General Manager to take the lead at one of our London restaurants. As GM, you’ll be responsible for people, guest experience, operations, and financial results. You’ll set the tone for your team, inspire high performance, and make sure Hawksmoor standards are delivered every day. This is a role with real scope: you’ll be accountable for everything from building a high-performing team, to owning the P&L, to ensuring every guest enjoys world-class food, drink, and hospitality.
Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked simply over charcoal and paired with award-winning wines and cocktails. We became a certified B Corp in 2022 and are the only restaurant group in the UK to feature in the Best Companies list for 13 consecutive years. Alongside raising over £1m for Action Against Hunger and being rated one of the most sustainable restaurant groups in the country, we’re proud to be known as one of the happiest places to work in hospitality.
How You’ll Live Our Values
- Welcome Everyone – Build an inclusive culture where every guest feels looked after and every team member feels they belong.
- Work Hard & Be Nice to People – Lead with warmth, fairness, and resilience, inspiring your team to support each other and deliver their best.
- Hit Hawksmoor Standards – Drive excellence across food, drink, hospitality, and operations, ensuring we remain audit-ready and industry-leading.
- Keep Evolving – Develop future leaders, embrace change, and drive innovation in service, sustainability, and culture.
What You’ll Do
- Lead, inspire, and retain a high-performing team, ensuring recruitment, induction, training, and succession planning are in place.
- Deliver an outstanding guest experience by being a visible leader on the floor and modelling world-class service.
- Oversee day-to-day operations across all departments, with strong rota planning, compliance, and stock control.
- Own the P&L: drive sales, manage costs, and maximise EBITDA.
- Ensure Hawksmoor’s purpose agenda — sustainability, community, and wellbeing — is at the heart of the restaurant.
What We’re Looking For
- Proven success as a GM in a premium, high-volume hospitality business.
- A strong track record of developing teams and delivering excellent P&L results.
- Commercial acumen and operational excellence with a people-first approach.
- A confident, resilient leader who thrives in a fast-paced environment.
What’s In It for You
- Industry-leading pay package with bonus potential.
- Paid breaks, holiday (with tips), and pension scheme.
- Free meals when you’re at work, plus 50% off food for you and your loved ones.
- 30 days’ holiday, rising with service.
- Two paid volunteering days each year.
- A wellbeing budget to support your team.
- Huge progression opportunities as we continue to grow.
- Access to wagestream to instantly access salary earned.
- Investment in your development – from award winning training to formal qualifications.
- Access to remote GP, physio, counselling services, legal advice, and more.
General Manager employer: Hawksmoor Careers
Hawksmoor is an exceptional employer, renowned for its commitment to ethical sourcing and sustainability, making it a leader in the hospitality industry. With a vibrant work culture that prioritises inclusivity and employee wellbeing, team members enjoy industry-leading pay, generous holiday allowances, and significant opportunities for personal and professional growth. As a certified B Corp and a consistent presence on the Best Companies list, Hawksmoor not only delivers world-class dining experiences but also fosters a supportive environment where every employee can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join hospitality groups, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on a GM position at a fab restaurant!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've led teams and created amazing guest experiences. Remember, they want to see the real you!
✨Tip Number 3
Do your homework! Research Hawksmoor’s values and recent initiatives. Be ready to discuss how you can contribute to their mission of sustainability and community. This shows you’re not just looking for any job, but you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the Hawksmoor family. Don’t miss out on this opportunity!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional guest experiences and leading a high-performing team. Share your story and why you’re excited about joining us at Hawksmoor.
Tailor Your CV:Make sure your CV is tailored to the General Manager position. Highlight your relevant experience in hospitality, especially any successes with P&L management and team development. We love seeing how your skills align with our values and what you can bring to the table!
Be Authentic:Don’t be afraid to show your personality in your written application. We value authenticity and want to know the real you! Share your leadership style and how you inspire others, as well as any unique approaches you take to ensure top-notch service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our awesome team at Hawksmoor!
How to prepare for a job interview at Hawksmoor Careers
✨Know Your Numbers
As a General Manager, you'll need to own the P&L, so brush up on your financial knowledge. Be prepared to discuss how you've driven sales and managed costs in previous roles. This shows you understand the business side of things and can contribute to Hawksmoor's success.
✨Showcase Your Leadership Style
Hawksmoor values leaders who inspire and develop their teams. Think about specific examples where you've built high-performing teams or improved team dynamics. Share these stories during your interview to demonstrate your people-first approach.
✨Emphasise Guest Experience
Since delivering an outstanding guest experience is key, come ready with examples of how you've enhanced customer satisfaction in past roles. Discuss any innovative ideas you've implemented that align with Hawksmoor's commitment to world-class service.
✨Align with Their Values
Familiarise yourself with Hawksmoor's values, especially around sustainability and community. Be ready to discuss how you've embraced similar principles in your work. This will show that you're not just a fit for the role, but also for the company culture.
