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- Tasks: Lead the restaurant team, ensuring exceptional service and a welcoming atmosphere.
- Company: Join Hawksmoor, a certified B Corp known for ethical practices and award-winning hospitality.
- Benefits: Enjoy paid overtime, free meals, and exclusive discounts while developing your career.
- Other info: We celebrate diversity and encourage all to apply, even if you don't meet every requirement.
- Why this job: Be part of a dynamic team that values kindness, quality, and continuous improvement.
- Qualifications: Experience in hospitality leadership and a passion for developing others.
The predicted salary is between 30000 - 40000 £ per year.
Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked over charcoal and paired with award-winning wines and cocktails. We’re proud to be a certified B Corp, one of the most sustainable restaurant groups in the industry, and to have been recognised as one of the Best Companies to work for year after year.
As Assistant General Manager at Hawksmoor, you’ll be a senior leader within the restaurant, working closely with the General Manager to deliver exceptional hospitality, develop high-performing teams and drive strong commercial results. This is a hands-on leadership role where you’ll spend your time on the floor, setting standards and supporting both guests and team members.
What You’ll Do
- Support the General Manager in leading the overall restaurant operation
- Take ownership of service standards and guest experience
- Coach and develop managers and front-of-house team members
- Lead shifts with confidence, setting the tone for professionalism and warmth
- Drive performance through strong communication and operational focus
- Support recruitment, training and succession planning
Who You Are
- Experienced as an Assistant General Manager, Restaurant Manager or senior hospitality leader
- A confident and inspiring people manager
- Commercially aware and comfortable driving performance
- Calm and solutions-focused under pressure
- Passionate about hospitality and developing others
- Ambitious and values-led
Our Values
- Welcome Everyone: We create warm, inclusive spaces where people feel genuinely welcome.
- Work Hard and Be Nice to People: We set high standards and treat each other with kindness and respect.
- Hit Hawksmoor Standards: We care deeply about quality and consistency every day.
- Keep Evolving: We stay curious, open to feedback and always looking to improve.
Benefits
- Paid overtime on salaries
- Tronc paid for every hour you work, including holidays and breaks
- Free team meals on shift
- 50% off food at Hawksmoor for you and your loved ones
- Income protection and death in service cover
- Paid annual volunteer days
- Wagestream early wage access and financial wellbeing tools
- Referral bonuses from day one
- Exclusive savings on travel, shopping and experiences
- Restaurant welfare budget for snacks, drinks and support
- Full training and development with clear progression pathways
We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together. If this role excites you but you don’t meet every requirement, please apply anyway. You might be exactly who we’re looking for.
Assistant General Manager (AGM) in London employer: Hawksmoor Borough
Contact Detail:
Hawksmoor Borough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager (AGM) in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Hawksmoor's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved service standards. Being able to share these experiences will demonstrate your capability as an Assistant General Manager.
✨Tip Number 3
Be ready to discuss how you handle pressure. In hospitality, things can get hectic, so share how you stay calm and solutions-focused during busy shifts. This will show that you’re the right fit for a hands-on role.
✨Tip Number 4
Don’t forget to ask questions! Show your curiosity about the role and the team. This not only helps you understand if it’s the right fit for you but also demonstrates your eagerness to evolve and grow within the company.
We think you need these skills to ace Assistant General Manager (AGM) in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to exceptional service and how you’ve made a positive impact in previous roles. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your application to reflect the values and requirements mentioned in the job description. Highlight your experience as a senior leader and how it aligns with our mission at Hawksmoor. We appreciate when candidates take the time to connect their skills to our needs.
Be Authentic: Don’t be afraid to show your personality! We value authenticity and want to get to know the real you. Share stories that demonstrate your leadership style and how you foster a warm, inclusive environment for both guests and team members.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hawksmoor Borough
✨Know Your Stuff
Before the interview, dive deep into Hawksmoor's values and mission. Understand their commitment to ethical sourcing and sustainability. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Leadership Style
As an Assistant General Manager, you'll be leading a team. Be ready to share specific examples of how you've successfully managed teams in the past. Highlight your coaching techniques and how you’ve developed others, as this is key to the role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've faced challenges in a busy restaurant environment. Talk about how you remained calm under pressure and the solutions you implemented. This will showcase your ability to drive performance and maintain high standards.
✨Engage with Questions
At the end of the interview, don’t shy away from asking questions. Inquire about their approach to team development or how they maintain their high service standards. This shows your enthusiasm for the role and your desire to contribute positively to the team.