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- Tasks: Lead and inspire a dynamic reservations team while managing bookings and providing top-notch service.
- Company: Join a world-renowned steak restaurant, certified B Corp and a top employer for over a decade.
- Benefits: Enjoy competitive pay, free meals, health perks, and generous holiday allowance.
- Why this job: Be part of a sustainable restaurant group making a real difference in the community.
- Qualifications: Experience in reservations or hospitality, with strong communication skills and a passion for service.
- Other info: Access extensive training and development opportunities in a supportive and inclusive environment.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for an Assistant Reservations Manager to join our team. You’ll have experience in restaurant reservations or a similar role such as reception services, bookings management, or restaurant management. You’ll know your way around OpenTable and email systems as well as being a great communicator on the phone and face-to-face. Along with your natural flair for first class service and hospitality you’ll be consistent, reliable and excited to play a key role in leading, developing and inspiring a happy and supportive reservations team.
Work somewhere awesome: Shortly after being named the best steak restaurant in the world, we became a certified B Corp in 2022 and ranked as one of the top 100 Best Companies to work for over 10 years. This is alongside being rated as one of the most sustainable restaurant groups in the country and raising over £1 million for Action Against Hunger, as well as supporting several charities closer to home.
Benefits Include:
- Refer a friend bonus from day 1
- Tronc paid for every hour you work, breaks and holidays
- Use of Wagestream to instantly access the wages you’ve earned
- Discounted health and fitness benefits
- Additional paid maternity and paternity leave to help you care for new additions to your family
- Income protection insurance for critical illness and death benefit
- Free meals when you’re at work, 50% off food in our restaurants for you and your loved ones
- An optional 20 hours each year to use for volunteering
- Exclusive savings on travel, shopping, restaurants, and more
- 28 days’ holiday that include service charge
- A restaurant welfare budget allocated for healthy snacks, drinks and support during our busiest times of the year
- Huge investment in training and development with qualifications across Wine, H&S, Food Safety, HR and a five-stage management development programme, run in partnership with the Watershed Management School
- Access to counselling, remote GP/physio services, legal advice and more
We strive to be a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and to create an environment where everyone, from any background, can be happy at work.
Assistant Reservations Manager in London employer: Hawksmoor Air Street
Contact Detail:
Hawksmoor Air Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Reservations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Reservations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research common interview questions for reservations management roles and practice your responses. Show off your experience with OpenTable and your knack for first-class service – it’s all about making a great impression!
✨Tip Number 3
Don’t just apply anywhere; apply through our website! We love seeing candidates who are genuinely interested in joining our awesome team. Tailor your application to highlight your relevant experience and passion for hospitality.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your commitment to being part of our supportive reservations team.
We think you need these skills to ace Assistant Reservations Manager in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in restaurant reservations or similar roles. We want to see how your background aligns with what we’re looking for, so don’t hold back on those relevant skills!
Be Personable: Since communication is key in this role, let your personality shine through in your application. We love a friendly tone, so feel free to be yourself while keeping it professional.
Tailor Your Application: Take a moment to tailor your application specifically for us. Mention our values and how you can contribute to our awesome team. It shows you’ve done your homework and are genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hawksmoor Air Street
✨Know Your Stuff
Before the interview, make sure you’re familiar with the restaurant’s values and achievements. Research their B Corp certification and their commitment to sustainability. This shows you’re genuinely interested in the company and its mission.
✨Showcase Your Experience
Be ready to discuss your previous roles in reservations or similar fields. Prepare specific examples of how you’ve handled bookings, managed customer interactions, or led a team. Highlight your experience with OpenTable and any other relevant systems.
✨Communicate Clearly
Since communication is key for this role, practice articulating your thoughts clearly and confidently. Whether it’s over the phone or face-to-face, demonstrate your ability to engage with others effectively. Consider doing mock interviews with friends to refine your skills.
✨Emphasise Team Spirit
This position involves leading and inspiring a team, so be prepared to discuss your leadership style. Share examples of how you’ve motivated others in the past and how you plan to contribute to a happy and supportive work environment.
