At a Glance
- Tasks: Lead reservations and enhance guest experiences from first contact to seating.
- Company: Hawksmoor Air Street, known for exceptional dining and service.
- Benefits: Competitive pay, flexible hours, and a vibrant team atmosphere.
- Other info: Join a passionate team dedicated to outstanding service and growth.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Experience in reservations management and excellent communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Hawksmoor Air Street is seeking a Reservations Manager to lead the reservations and host function, ensuring every guest journey is smooth from first contact to seating.
You’ll be on the floor during service, managing flow and supporting the team, while also overseeing reservations systems, standards and performance.
You’ll work closely with the General Manager and FOH leadership to optimise covers and guest experience, handle guest feedback and VIP bookings with confidence and care.
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Reservations & Guest Experience Lead in City of Westminster employer: Hawksmoor Air Street
Hawksmoor is an exceptional employer, renowned for its commitment to ethical sourcing and sustainability, making it a proud certified B Corp. With a vibrant work culture that values inclusivity and kindness, employees enjoy benefits such as free meals, generous discounts, and clear pathways for career progression, all while being part of a team that prioritises high standards and personal growth in a fast-paced, dynamic environment.
