At a Glance
- Tasks: Be the go-to person for customers, ensuring a smooth aftersales experience.
- Company: Join a top-rated, family-owned automotive retailer in Swindon.
- Benefits: Earn a competitive salary with bonuses and enjoy training opportunities.
- Other info: Enjoy a supportive team environment with real career progression.
- Why this job: Build lasting customer relationships while working with a premium automotive brand.
- Qualifications: Experience in customer service and a passion for the automotive industry.
The predicted salary is between 10000 - 10000 £ per year.
An exciting opportunity has arisen for an experienced Service Advisor to join a highly successful, award-winning automotive retailer in Swindon. Working with a premium automotive brand, you will become part of a professional and customer-focused aftersales team where delivering exceptional service and building long-term customer relationships are at the heart of everything they do. This is an excellent opportunity for a Service Advisor looking to join a stable, family-owned dealer group that invests heavily in its people and offers genuine opportunities for training, development and career progression.
The Role: As a Service Advisor, you will be the main point of contact for customers throughout their aftersales journey, ensuring a smooth and professional experience from vehicle drop-off through to collection.
Key responsibilities include:
- Booking vehicles into the workshop for servicing, maintenance and repair work
- Managing customer enquiries both face-to-face and over the phone
- Providing updates on vehicle progress and timescales
- Liaising with technicians and the workshop team to ensure efficient workflow
- Identifying and upselling additional work where appropriate
Service Advisor in Swindon employer: Hawkfield Recruitment
Join a family-owned dealer group in Swindon that prioritises employee development and offers a supportive work culture. As a Service Advisor, you'll benefit from competitive earnings, including a generous bonus structure, while working with a premium automotive brand in a team dedicated to exceptional customer service. With a focus on training and career progression, this is an ideal environment for those seeking meaningful and rewarding employment.
