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For Companies At a Glance
- Tasks: Book vehicles for service, greet customers, and manage documentation.
- Company: Join a family-run dealership with a stellar reputation in the automotive industry.
- Benefits: Earn up to £31,000 plus bonuses, enjoy flexible hours, and great perks.
- Why this job: Be part of a supportive team and grow your career in a trusted brand.
- Qualifications: Experience in customer service and a passion for the automotive industry.
- Other info: Enjoy clear career progression and ongoing training opportunities.
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
Location: Swindon
Salary: Basic salary up to £31,000, plus bonus & overtime
Hours: Monday to Friday – 1 in 3 Saturday mornings
We are currently recruiting for an experienced Service Advisor to join our client’s family run dealership in Swindon. You will be joining a well-established, family-run dealer group with an amazing front of house service team, a dealership with an excellent reputation and industry leading brands. This brand is one of the most trusted and respected automotive brands in the UK, renowned for its reliability, customer satisfaction, and industry-leading aftersales standards. Backed by the strength and long-term vision of the manufacturer, the brand offers outstanding stability and a supportive, process-driven service environment. Combined with the reputation and professionalism of the dealer group, this creates an excellent opportunity for Service Advisors to work with a loyal customer base, benefit from strong training and development, and enjoy clear long-term career progression.
Responsibilities of Service Advisor:
- Booking in vehicles for service, maintenance and repair.
- Greeting customers and processing all necessary documentation prior to work commencement.
- Keeping customers informed as work is progressed on their vehicles.
- Explaining the need for any additional work identified on the vehicle.
- Obtaining authorisation for any additional work identified.
- Actively marketing specific aftersales products to customers.
- Raising invoices on the completion of the agreed work.
- Ensuring that vehicles are completed and returned in the required time scales.
- Handing back vehicles and providing a detailed summary on completion.
- Liaising with the workshop and other internal departments.
What’s on Offer for You!
- Basic salary up to £31,000
- Uncapped commission structure and overtime
- Additional leave
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Life insurance
- Referral programme
Please know that once you have applied for the Service Advisor vacancy, more in depth details will be given about salary and hours, and career progression with the company, so please do not hesitate to get in touch!
Service Advisor in Lydiard Tregoze employer: Hawkfield Recruitment
Contact Detail:
Hawkfield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Lydiard Tregoze
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the automotive industry. You never know who might have a lead on that perfect Service Advisor role.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, be ready to explain why you're the best fit for the Service Advisor position. Highlight your experience and customer service skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Service Advisor job, plus it’s the best way to stay updated on new opportunities.
We think you need these skills to ace Service Advisor in Lydiard Tregoze
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your relevant experience and skills that match the job description. We want to see how you can bring value to our family-run dealership!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share your passion for customer service and any specific experiences that relate to the responsibilities listed.
Showcase Your Communication Skills: As a Service Advisor, communication is key! In your application, demonstrate your ability to keep customers informed and explain complex information clearly. We love candidates who can connect with people!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hawkfield Recruitment
✨Know the Brand Inside Out
Before your interview, make sure you research the automotive brand you'll be representing. Understand their values, reputation, and what makes them stand out in the industry. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Showcase Your Customer Service Skills
As a Service Advisor, your role revolves around customer interaction. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Highlight your communication skills and ability to keep customers informed throughout the service process.
✨Prepare for Common Scenarios
Think about the typical situations you might face as a Service Advisor, such as explaining additional work needed on a vehicle. Be ready to discuss how you would approach these scenarios, demonstrating your problem-solving skills and customer-centric mindset.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the dealership's training programmes, career progression opportunities, or how they maintain their excellent customer satisfaction ratings. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
