At a Glance
- Tasks: Assist customers with bookings, provide updates, and promote aftersales products.
- Company: Join a family-run dealer group renowned for outstanding customer service.
- Benefits: Enjoy a £30,000 salary, bonuses, pension scheme, and private medical insurance.
- Other info: Professional training opportunities available for career growth.
- Why this job: Be part of a supportive team and enhance your customer service skills.
- Qualifications: Experience in customer service and a passion for the automotive industry.
The predicted salary is between 30000 - 30000 € per year.
Hawkfield Recruitment is seeking an experienced Service Advisor in Winchester. You will join a family-run dealer group known for excellent customer service. In this role, you will handle booking services, greet customers, keep them informed about their vehicles, and market aftersales products.
The position offers a basic salary of £30,000 plus a competitive bonus, a pension scheme, private medical insurance, and professional training opportunities.
Service Advisor - Automotive Customer Care & Upsell in Hampshire employer: Hawkfield Recruitment
Join a family-run dealer group in Winchester that prioritises excellent customer service and employee satisfaction. With a competitive salary, generous bonuses, and comprehensive benefits including private medical insurance and a pension scheme, this role as a Service Advisor offers not just a job, but a pathway for professional growth in a supportive work culture that values its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor - Automotive Customer Care & Upsell in Hampshire
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the automotive industry. They might know about openings or can give you a heads-up on what the hiring managers are looking for.
✨Tip Number 2
Practice your pitch! When you get that interview, be ready to talk about your experience and how it relates to customer care and upselling. We want to hear how you can make a difference in our team!
✨Tip Number 3
Show off your enthusiasm! Employers love candidates who are genuinely excited about the role. Make sure to express your passion for customer service and the automotive industry during your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Advisor - Automotive Customer Care & Upsell in Hampshire
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, especially in an automotive setting.
Tailor Your Application:Don’t just send a generic CV! We love it when applicants tailor their applications to us. Mention specific experiences that relate to booking services and upselling aftersales products.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read and get straight to the good stuff!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application lands directly in our hands!
How to prepare for a job interview at Hawkfield Recruitment
✨Know Your Stuff
Familiarise yourself with the automotive industry, especially customer care and upselling techniques. Research common service advisor responsibilities and be ready to discuss how your experience aligns with the role.
✨Showcase Your People Skills
As a Service Advisor, you'll be interacting with customers daily. Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or upsold products successfully.
✨Understand the Company Culture
Since this is a family-run dealer group, it’s important to convey that you value a friendly and supportive work environment. Be prepared to discuss why you want to work for them specifically and how you can contribute to their reputation for excellent service.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest and helps you assess if it's the right fit for you. Consider asking about their training programmes or how they measure customer satisfaction.
